Case Study: Marathon Consulting achieves controlled, scalable M&A growth and top-quality IT support with LabTech Software

Marathon Consulting - Customer Case Study

Marathon Consulting, founded in 2002, provides IT service support and sought to grow through mergers and acquisitions while protecting its existing operations and hard‑won engineering talent. Co‑founders Scott Wilson and Bill Stucklen adopted LabTech as a flexible RMM platform to scale services, but faced the challenge of evaluating targets for cultural fit, retaining staff (not just clients), maintaining operational control, and protecting the time and resources spent on potential deals.

Marathon’s solution was disciplined vetting of values and cultural compatibility, taking majority ownership when needed to ensure smooth integration, insisting on trust‑based, complementary partnerships, and adding contractual protections like kill fees. The result is a durable, twelve‑year partnership with LabTech, steady growth, a cohesive team of skilled engineers, and consistently high‑quality IT support for clients.

Marathon Consulting

Scott Wilson

Co-Founder