HappyFox B2B Case Studies & Customer Successes

HappyFox Inc., headquartered in Irvine, California, develops a multi-channel customer support help desk solution. HappyFox competes with Zendesk and Desk.com. Known for its solid ticketing capabilities and simple user interface, HappyFox caters to the help desk needs of both traditional businesses and modern, high-tech corporations of all sizes. HappyFox integrates with over 20 SaaS based applications including Salesforce and Google Apps, supports around 35 languages and is also available on iOS, Android and Windows mobile platforms.

Featured Companies

HappyFox B2B Case Studies & Customer Successes

Case Studies

Academy District 20 achieves 25,000+ ticket scalability and faster resolutions with HappyFox

Accelerate Education achieves faster response times and higher customer satisfaction with HappyFox

Allura Printing Inc. achieves streamlined operations and real-time print-job tracking with HappyFox

ChennaiBazaar achieves centralized customer support and faster responses with HappyFox

Dartmouth University achieves cost reduction and efficiency gains with HappyFox

Darwinbox (HCM Suite) achieves 3x faster support with HappyFox

Donohoe Systems doubles leads and speeds responses with HappyFox Chat

Edmac Compressors halves quote turnaround time and centralizes RFQ management with HappyFox

FatcatIT achieves 95% two-hour response rate and full ticket oversight with HappyFox

High Point Academy achieves a complete, effortless helpdesk and timely, helpful support with HappyFox

Improved Racing - Customer Case Study

Jabra achieves a true omni-channel customer experience with HappyFox

LoanLogics achieves simplified performance reporting and improved SLA compliance with HappyFox

M4Research achieves scalable, efficient customer support with HappyFox

Marblehead Public Schools achieves streamlined IT ticketing and Active Directory sync with HappyFox

Medipulse Hospital boosts patient feedback resolution by 60% and streamlines operations with HappyFox

Minnetronix achieves faster ticket resolution and streamlined support workflows with HappyFox

North Country HealthCare achieves seamless, scalable service delivery and $100K annual savings with HappyFox

ORD Capital doubles production and improves turnaround time with HappyFox

PDG+creative achieves centralized, scalable support for 200+ sites with HappyFox

Pinewood Private School achieves streamlined support and full ticket visibility with HappyFox

Planned Parenthood increases monthly ticket completions with HappyFox

Power Quality Consultants achieves streamlined internal support and faster issue resolution with HappyFox

Renoworks achieves 100K+ processed design requests and consistent CSAT with HappyFox

Rescue Me Assistance achieves drastically faster turnaround and happier clients with HappyFox

Rockhurst University achieves streamlined support operations and improved tracking with HappyFox

Sennheiser achieves rapid response times and fewer complaints with HappyFox

Architectural firm SLAM achieves rapid resolution of 5,000 service requests with HappyFox

Sonny's BBQ achieves reduced ticket volumes and enhanced business intelligence with HappyFox

Upswing achieves sub-minute response times and fewer support tickets with HappyFox Chat

Webster Central School District achieves 6-hour ticket resolutions and streamlined workflows with HappyFox

Whirlpool achieves 15–20% reduction in incoming emails and improved supplier satisfaction with HappyFox

Featured Companies

Coralogix

FranConnect

CorelDRAW