Case Study: High Point Academy achieves a complete, effortless helpdesk and timely, helpful support with HappyFox

how HappyFox serves as a complete helpdesk for their entire school

High Point Academy, a private non-profit K–8 school focused on whole-child education, was seeking a single helpdesk solution after trying several platforms that didn’t meet their needs. They needed strong customization, reporting, a reliable mobile app, and an intuitive portal for faculty and staff to submit requests.

HappyFox’s comprehensive ticketing system—with workflow automation, easy customization and responsive customer support—streamlined how the school handles requests. The platform now serves as the complete helpdesk for the entire school, simplifying support operations and earning a strong recommendation from staff.

High Point Academy

Robert Quarles

IT Support Manager