Case Study: Dartmouth University achieves cost reduction and efficiency gains with HappyFox

Efficient Campus Operations - Dartmouth University's Cost Reduction and Efficiency Gains with HappyFox

Dartmouth University, an Ivy League research institution founded in 1769 in Hanover, NH, serves about 6,700 students and nearly 4,200 faculty and staff. The facilities organization struggled with manual coordination and a fragmented system that created disorganization, accountability gaps, and collaboration challenges for repairs and asset management.

By implementing HappyFox, Dartmouth centralized asset and service management with custom workflows, automated work orders, task management, advanced reporting, and a user portal for real-time request tracking. The solution delivered substantial cost reductions, faster response times, reduced staff workload, and improved transparency and user satisfaction across campus.

Dartmouth University

Justin Gere

Manager, IT Operations