Amadeus B2B Case Studies & Customer Successes

Amadeus combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems their customers need. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways. Technology has always been critical to developing global travel, increasing scale, choice and access. They have developed their technology in partnership with the travel industry for 30 years.

Case Studies

Showing 27 Amadeus Customer Success Stories

Reducing risk and supporting international sales at Aegean Airlines

Aegean Airlines

All Nippon Airways - Customer Case Study

All Nippon Airways

Ryota Shimazawa

Data Analyst

Atlas Travel - Customer Case Study

Atlas Travel

Stephen McKenna

CEO

Avianca takes customer centricity to new heights with Amadeus Customer Experience Management

Avianca

Hernán Rincón

CEO

BeNe Rail International partners with Amadeus and joins a new community IT platform for railways

BeNe Rail International

Arnold De Brauwer

President

Binter Canarias cut PCI compliance costs with Amadeus

Binter

Hector Reboso

IT Systems Director

easyJet - Customer Case Study

easyJet

Anthony Drury

Head of Business

Eurostar and Amadeus build on their relationship to drive online rail sales

Eurostar

Darren Williams

Head of Global Sales

Finnair, Skyscanner and Amadeus join forces to boost conversion with Altéa NDC

Finnair

Rogier van Enk

Vice President Distribution, Commercial Excellence & Data Science

Garuda Indonesia proves that ancillary services and customer satisfaction go hand in hand

Garuda Indonesia

Wibawa Prasetyawan

Vice President for CRM & eCommerce

Hong Kong International Airport and Amadeus celebrate collaboration

Hong Kong International Airport

Icelandair Ground Services - Customer Case Study

Icelandair Ground Services

Payments prove decisive for Japan Airlines’ online growth

Japan Airlines

Yuka Kobuki

Manager, Web Sales Department

Amadeus Rail Display revolutionises rail booking at Key Travel

Key Travel

Angela Isherwood

Senior Product Manager

Implementation of Amadeus Segment Revenue Management paves the way for new gains for Middle East Airlines

Middle East Airlines

Adib Charif

Head of IT

MongoDB - Customer Case Study

MongoDB

New routes, new markets Norwegian goes global with low-cost long haul

Norwegian

Lars Sande

SVP Sales & Distribution

Qantas - Customer Case Study

Qantas

John Lonergan

Head of Direct Sales

The Amadeus Digital Competency Centre and Scandinavian Airlines

Scandinavian Airlines

Pernilla Edelsvärd

Head of Digital Experience

Turning network complexity into revenue opportunity with Amadeus Altéa Network Revenue Management

Scandinavian Airlines

Rickard Gustafson

CEO

SJ - Customer Case Study

SJ

Thomas Silbersky

Senior Vice President Sales and Marketing

Star alliance - Customer Case Study

Star Alliance

Swiss - Customer Case Study

Swiss

Jan-Christian Schraven

Head of Operation Control

Amadeus Mobile Solutions and TAROM

TAROM

Elvis Grandin

Internet Distribution Office Manager

Thalys partners with Amadeus to sell Rail on a combined Air-Rail Display

Thalys

Jean-Pierre Martin

Head of Sales

Uniglobe Travel - Customer Case Study

Uniglobe Travel

Lance Goodson

Owner

West East Travel - Customer Case Study

West East Travel

Kevin Huyn

Managing Director

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