Case Study: All Nippon Airways improves booking insights and revenue decisions with Amadeus Booking Analytics

All Nippon Airways - Customer Case Study

All Nippon Airways (ANA), Japan’s largest airline, needed faster and more accurate booking insights to support growth plans, improve pricing decisions, and increase international passenger revenue. Its previous MIDT solution delivered booking data only every two weeks, leaving ANA unable to react quickly to market changes, competitor moves, or unexpected events. ANA chose Amadeus Booking Analytics to gain near-real-time visibility into market share, demand patterns, and booking trends.

With Amadeus Booking Analytics, ANA now receives daily, tailored reports and dashboards that are easy to understand and customized to its booking classes, routes, agencies, and point of sale. The solution improved data accuracy, reduced manual spreadsheet work, and helped teams make faster decisions on pricing, sales, and network planning. ANA also uses the insights to monitor competitors, identify revenue opportunities, and better support its goal of increasing international passenger revenues by 40% by 2020.

All Nippon Airways

Ryota Shimazawa

Data Analyst