Case Study: Uniglobe Travel achieves hassle-free business trips with Amadeus m-Power

Uniglobe Travel - Customer Case Study

Uniglobe Travel, a travel management company membership group, wanted to give business travellers more control and reduce the stress of managing trips on the go. They needed a mobile solution that would let customers access key trip details themselves, especially when plans changed or something went wrong. Amadeus provided the technology behind the app, using its m-Power platform.

Using Amadeus’ fully customisable m-Power technology, Uniglobe created Trip Access, a mobile app that automatically pushes booking details, flight information, confirmations, check-in access, gate updates, taxi options, and in-destination services to travellers. The result was a smoother, hassle-free experience for customers and less manual work for Uniglobe teams because booking changes are notified automatically. The case study also notes that 25% of Europeans have now made a booking on their smartphone.

Uniglobe Travel

Lance Goodson

Owner