Carrefour Belgium achieves faster feedback loops and higher NPS with Goodays
Carrefour
Bram Vermesen
Director of Customer Excellence Stores
B2B Case Studies Featuring Carrefour as the Customer
Explore case studies featuring Carrefour as the customer — learn how vendors and partners helped Carrefour solve real business challenges.
Case Studies
Showing 35 Success Stories about Software and Services used by Carrefour
Carrefour Bank cuts support costs and boosts customer self-service with Liferay
Carrefour
Marcos Faria
Director of IT and Operational Support
Carrefour - Customer Case Study
Carrefour achieves improved retail performance and targeted local marketing with Galigeo catchment-area software
Carrefour
Francis Rivière
Head of Geomarketing
Carrefour achieves stronger private-brand engagement and sustainability awareness with Syndigo
Carrefour achieves continuous customer experience improvements and faster issue resolution with GetFeedback
Carrefour achieves scalable, future-ready eCommerce, improved productivity and faster time-to-market with Bloomreach
Carrefour
Jesus Alberto
Technical Development Director
Carrefour boosts order conversions 30% and achieves 168% NPS improvement with VTEX
Carrefour
Paulo Farroco
CIO
Carrefour uplifts conversion rate by 350% conversion with web push notifications
Carrefour
Michael Chen
E-Commerce Manager
Carrefour - Customer Case Study
Carrefour - Customer Case Study
Carrefour
Rami Baitiéh
CEO
How Carrefour’s ongoing use of Noibu helps the eCommerce team reach success
Carrefour
Jean Philippe Blerot
Head of Digital and eCommerce Projects
Carrefour Leads Online Grocery with its New Digital Experience
Carrefour
Paulo Farroco
Chief Information Officer
Carrefour Connects with More Customers Using Tech for People
Carrefour
Jean-Philippe-Blerot
Head of Digital & eCommerce
Carrefour launches an innovative Comp & Ben scheme with a shared fleet
Carrefour achieves 29% increase in in-app revenue with AppsFlyer
Carrefour
Yohanna Marinho
Growth Marketing Manager
Carrefour - Customer Case Study
Carrefour
Sarah De Waele
Customer Care Manager
Carrefour Cuts Time to Hire by 50% with Conversational AI
Carrefour
Tristan De Wree
Manager Recruitment & Internal Mobility
Carrefour achieves 3X more trained employees and 7X more digital learning hours with CrossKnowledge
Carrefour
Adilson Borges
Chief Learning Officer
Carrefour and BNP Paribas drive efficiency in global trade
Carrefour
François Bouche
Head of Finance and Administration for the Merchandise Group
Carrefour Poland achieves paperless, cost-saving B2B communication with Comarch EDI
Designing a Supermarket for the City-Dweller
Carrefour Wholesale Cash and Carry
Carrefour achieves centralized project control and KPI visibility with One2Team
Carrefour accelerates in‑store brand awareness and shopper engagement with Pimcore
Indoor Positioning for Superior Customer Service at Carrefour
Carrefour
Céline Martin
Business Models and Innovation Manager
Carrefour Taiwan achieves 10% sales growth and smarter hypermarkets with Advantech's UShop+ IoT solution
Carrefour
Rami Batieh
CEO
Carrefour achieves real-time, automated space and move management with ARCHIBUS
Carrefour achieves a 20% conversion rate boost with Appier's AiDeal solution
Carrefour
Jess Huang
E-commerce Project Manager
Carrefour achieves improved supply-chain visibility and faster, lower-cost global trade with Finastra's Fusion Corporate Channels
Carrefour
François Bouche
Head of Finance and Administration for the Merchandise Group
How Carrefour Achieved the Impossible with Speed at Scale
How Carrefour set up, in 3 months, an Express Delivery journey to deliver orders to their client's home in less than an hour
Opening up new streams of revenue by making pre-made meals digitally available to purchase by millions of its customers
Carrefour achieves 95% customer response rate and stronger store relationships with Goodays
Carrefour
Hervé Parizot
E-Commerce Director, Customer Data and Innovation
Carrefour - Customer Case Study
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