GetFeedback B2B Case Studies & Customer Successes

GetFeedback is a modern online survey software application that allows anyone to create visually engaging, branded, mobile-ready surveys in minutes. GetFeedback automatically formats users' surveys perfectly for those taking it on smartphones, tablets, and browsers. GetFeedback's mission is simple - to help companies understand and improve their customer experience with beautiful, easy-to-use software.

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GetFeedback B2B Case Studies & Customer Successes

Case Studies

Auto Trader achieves real-time CX fixes and dramatic NPS response efficiency with GetFeedback

BigCommerce improves support satisfaction and NPS with GetFeedback

Bombardier Recreational Products achieves 94% survey completion and 95% survey cost reduction with GetFeedback

Campaign Monitor achieves scalable NPS surveying across 200,000 customers with GetFeedback

Carrefour achieves continuous customer experience improvements and faster issue resolution with GetFeedback

Cisco improves customer satisfaction and retention with GetFeedback

Eargo achieves a 20% increase in survey response rates with GetFeedback

Funda achieves continuous user insights and boosts product satisfaction with GetFeedback

Holland & Barrett achieves higher conversions and faster issue resolution with GetFeedback

KLM Royal Dutch Airlines achieves a 4.2‑star, customer-loved mobile app with GetFeedback

Lippert Components achieves rapid customer-experience improvements and a 1,000-member advocate community with GetFeedback

Mylo achieves month-over-month revenue growth and improved customer experience with GetFeedback

Peapack-Gladstone Bank achieves an NPS of +52 — 62% above industry average with GetFeedback

Peapack-Gladstone Bank boosts Net Promoter Score to 52 with GetFeedback

PUMA achieves rapid digital transformation and increased revenue with GetFeedback

South Dublin County Volunteer Centre achieves a threefold increase in survey response rates with GetFeedback

SpendHQ achieves a 20% faster sales process with GetFeedback

Ticketfly achieves 250% increase in agent productivity with GetFeedback

Tuff Shed achieves a 21% increase in customer satisfaction with GetFeedback

Vena Solutions achieves automated 360° customer insights and major NPS & CSAT gains with GetFeedback

YETI achieves lasting brand loyalty and improved customer experience with GetFeedback

YETI achieves scalable omnichannel customer insights and rapid service recovery with GetFeedback

Zen Internet achieves +74 NPS and validated world-class CX with GetFeedback for Salesforce

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