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Visit WebsiteHow Auto Trader sought to improve the customer journey with real-time insights
Auto Trader
Rob Chisholm
principal test analyst
GetFeedback
GetFeedback is a modern online survey software application that allows anyone to create visually engaging, branded, mobile-ready surveys in minutes. GetFeedback automatically formats users' surveys perfectly for those taking it on smartphones, tablets, and browsers. GetFeedback's mission is simple - to help companies understand and improve their customer experience with beautiful, easy-to-use software.
Case Studies
Showing 23 GetFeedback Customer Success Stories
Leading ecommerce platform BigCommerce listens to its customers with GetFeedback
BigCommerce
Karen Wlasichuk
Global Process Improvement Leader, Operational Excellence
How BRP Revolutionized its Customer Experience
Bombardier Recreational Products
Myshka Sansoin
Specialist, Global Customer Engagement
How Campaign Monitor Does the NPS Survey at Scale
Campaign Monitor
Ros Hodgekiss
Customer Success Programs Manager
How Carrefour uses VoC to continuously improve the customer experience
Carrefour
Cisco Secures Customer Satisfaction With GetFeedback
Cisco
David Wallis
Senior IT Manager at the Stealthwatch Division
How Eargo Improved Survey Response Rates by 20%
Eargo
Ardalan Zandian
Sr. Online Marketing Manager
Funda captures key insights to inform product development and elevate the voice of the user
Funda
Rick Pijnenburg
Product Designer
Leveraging customer insights to deliver personalized ecommerce experiences
Holland & Barrett
Michelle Hodgson
digital optimization manager
How KLM Royal Dutch Airlines created a fan-favorite app with customer insights
KLM Royal Dutch Airlines
Stijn Bannier
Product Manager Mobile
Lippert Components fueled innovations using GetFeedback
Lippert Components
Mylo drives positive customer experience with GetFeedback
Mylo
Matt Phillip
Marketing Automation Manager
How a bank supercharges client experience with GetFeedback for Salesforce
Peapack-Gladstone Bank
Larry Levine
Director of Client Experience
How Peapack-Gladstone Bank Supercharged Its Client Experience
Peapack-Gladstone Bank
Scott Searle
Salesforce Administrator
How multi-dimensional customer feedback drove PUMA’s digital transformation
Puma
Joey CasaDeCalvo
manager, customer service
How the South Dublin County Volunteer Centre Tripled Survey Response Rates
South Dublin County Volunteer Centre
Tricia Nolan
Super Salesforce Administrator and Manager
SpendHQ's Focus on CX Hastened the Sales Process by 20% with GetFeedback
SpendHQ
Corrina Owens
Demand Generation Manager
How Ticketfly Increased Agent Productivity by 250%
Ticketfly
Caroline Jack
Director of Product Training and Support
Tuff Shed increased customer satisfaction by 21% with GetFeedback
Tuff Shed
Juan Contreras
Business Development Manager
GetFeedback’s Salesforce Integration gave Vena Solutions the Bigger Picture
Vena Solutions
Shivam Shah
Customer Experience Operations Manager
How the innovative outdoor gear manufacturer improved their omnichannel feedback strategy
YETI
Stephanie Stafford
Director of Customer Experience
How YETI fuels their customer centric values through GetFeedback
YETI
Christopher Hogan
Business Analytics & Modeling
Zen Internet prioritizes the Customer Experience with GetFeedback for Salesforce
Zen Internet
Simon Whight
Platform Technical Architect
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