ServiceRocket B2B Case Studies & Customer Successes

ServiceRocket helps fast growing software companies deliver exceptional support and training to their enterprise customers. Companies like Alfresco, Atlassian, Box, Cloudera, ElasticSearch, GoodData and Zendesk rely upon ServiceRocket’s advisory services, technology and global service delivery teams in Australia, Chile, Malaysia and the United States to educate and support their customers to accelerate revenue, lower costs and increase consumption.

Featured Companies

ServiceRocket B2B Case Studies & Customer Successes

Case Studies

Adobe achieves a public-facing JIRA issue tracker for Flex in six weeks with ServiceRocket

Atlassian achieves world-class global customer support and scalable operations with ServiceRocket

Bel Group achieves faster, standardized emergency response and improved employee safety with ServiceRocket's Safety Officer

Chef achieves 30% admin time savings and a new certification revenue stream with ServiceRocket's Learndot

Cisco achieves travel cost savings and global Enterprise 2.0 collaboration with ServiceRocket's Virtual Meeting Scheduler

Cloudera achieves scalable, efficient global training management with ServiceRocket (Learndot)

Cochlear achieves AAMI‑compliant Jira and Confluence deployment for medical devices with ServiceRocket

Code42 achieves scalable, virtual customer education and increased training sales with ServiceRocket's Learndot

DoubleDutch reclaims 75+ hours/week (nearly two FTE) and improves data accuracy with ServiceRocket's Connector for Salesforce and JIRA

Earth Hour achieves improved global internal communication and faster campaign rollout with ServiceRocket's Confluence training

GoodData creates a scalable customer training program and improves reporting with ServiceRocket's Learndot Enterprise

Greenfield Online achieves a global, flexible change-management system with ServiceRocket and Atlassian JIRA

Hive achieves rapid employee safety verification during Hurricane Harvey with ServiceRocket's Safety Officer

Logica achieves tailored JIRA project fields and billable-hours tracking with ServiceRocket

Polycom achieves streamlined global quality assurance and seamless JIRA–Siebel integration with ServiceRocket

QuinStreet achieves enterprise-wide visibility and productivity with ServiceRocket

United Nations Economic Commission for Europe simplifies Confluence templates and boosts page views with ServiceRocket

VMware achieves aligned teams and scalable collaboration with ServiceRocket’s Scaffolding & Reporting

Yilgarn achieves rapid knowledge-sharing and enterprise issue tracking with ServiceRocket (Atlassian Confluence & JIRA)

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