ServiceRocket
26 Case Studies
A ServiceRocket Case Study
Global Airline, a leading global airline, faced a stalled migration from Atlassian Data Center to the cloud due to over 600 complex and insecure third-party legacy scripts. These scripts, costing over $100,000 annually, created security risks and made the cloud migration impossible. ServiceRocket was engaged to unblock this migration and remove the dependency on these legacy customizations.
ServiceRocket replaced 95% of the legacy customizations using native Jira features and built custom solutions with Atlassian Forge. This approach eliminated the 600+ scripts, saved over $100,000 in annual subscription costs, and significantly improved security and workflow efficiency, enabling a successful cloud migration.