Case Study: Chef achieves 30% admin time savings and a new certification revenue stream with ServiceRocket's Learndot

Powering Chef’s Customer Education Business With Learndot by ServiceRocket

Chef, a leader in DevOps automation, needed a reliable learning platform to scale customer and partner training after cycling through three registration systems. They struggled with inefficient scheduling, no learner tracking or certification workflow, limited visibility into training impact, and required an LMS that matched their brand and integrated with Salesforce and third-party testing tools.

Chef implemented Learndot by ServiceRocket for its feature set, integrations and partnership support. The platform automated scheduling and administration (saving over 30% instructor time), enabled Learn Chef certifications as a new revenue stream, created clear learner pathways from beginner to advanced, and linked training purchases to revenue via a Learndot–Salesforce integration—while enabling future subscription offerings and continued product-driven improvements.

Chef

Brian Turner

Director of Learning Strategies