Case Study: Cloudera achieves scalable, efficient global training management with ServiceRocket (Learndot)

A ServiceRocket Case Study

Preview of the Cloudera Case Study

The Story of Scaling Cloudera's Training Business with Learndot

Cloudera, a leader in Apache Hadoop–based data platforms, needed to scale its training business beyond basic class scheduling. Using Eventbrite left gaps in managing hundreds of global instructor-led courses: they lacked real-time visibility into class status, profitability tracking, multi-currency/multi-language support, and easy information sharing with sales and marketing.

Cloudera implemented Learndot Enterprise to build a centralized Cloudera University, enabling unified marketing, sales, scheduling and reporting. Learndot’s dashboards, class management and reporting increased registrations, improved operational visibility and profitability insights, and let a small education team efficiently support thousands of students worldwide—backed by an ongoing partnership with ServiceRocket.


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Cloudera

Sarah Sproehnle

Vice President, Educational Services


ServiceRocket

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