ServiceRocket
19 Case Studies
A ServiceRocket Case Study
Cloudera, a leader in Apache Hadoop–based data platforms, needed to scale its training business beyond basic class scheduling. Using Eventbrite left gaps in managing hundreds of global instructor-led courses: they lacked real-time visibility into class status, profitability tracking, multi-currency/multi-language support, and easy information sharing with sales and marketing.
Cloudera implemented Learndot Enterprise to build a centralized Cloudera University, enabling unified marketing, sales, scheduling and reporting. Learndot’s dashboards, class management and reporting increased registrations, improved operational visibility and profitability insights, and let a small education team efficiently support thousands of students worldwide—backed by an ongoing partnership with ServiceRocket.
Sarah Sproehnle
Vice President, Educational Services