Case Study: QuinStreet achieves enterprise-wide visibility and productivity with ServiceRocket

How QuinStreet Enabled Employees to Work Better Together and Get More Done

QuinStreet, a 500‑employee performance marketing company operating across multiple time zones, was struggling to manage rapidly growing data and projects with fragmented tools (spreadsheets, email, legacy task systems). The lack of visibility and the inability to map work to corporate priorities made it hard to prioritize initiatives, balance engineering capacity, and meet client and compliance expectations.

QuinStreet partnered with ServiceRocket to deploy an Atlassian suite (Jira, Jira Service Desk, Confluence, Fisheye, Crucible) and redesign workflows as an ongoing business partnership rather than a one‑off install. The rollout gave leaders and teams enterprise‑wide visibility into work, improved prioritization and resource allocation, created audit trails, and accelerated collaboration — driving faster delivery and enabling QuinStreet to raise over 10,000 issues and resolve more than 8,000 in under six months.

QuinStreet

Marty Collins

Senior Vice President of Corporate Development, Legal and Compliance