Case Study: Global Networking Platform cuts overhead 20% with ServiceRocket’s Jira and Confluence cloud migration

Global Networking Platform cuts management overhead 20% with ServiceRocket

The global networking platform faced a significant challenge migrating its decade-old, heavily customized Jira and Confluence Data Center instances to the cloud. Their complex on-premise customizations and scripts created major risks for operational disruption, leading to limited visibility and low confidence in a successful migration. The enterprise engaged ServiceRocket to achieve an accelerated and secure cloud migration path.

ServiceRocket, utilizing the Atlassian FastShift program and an innovative LLM strategy, executed a clean-slate transition for the customer. This approach successfully migrated their systems within an aggressive timeline, significantly reducing technical debt. The results included a 20% reduction in management overhead, improved security, and increased user productivity, providing a clear return on investment from the cloud migration.