Case Study: Code42 achieves scalable, virtual customer education and increased training sales with ServiceRocket's Learndot

Maximizing value and convenience with virtual education

Code42, a leader in cloud-based endpoint data security supporting more than 47,000 organizations, needed to scale and modernize its customer education program. Its training depended on in-person classes, webinar-style sessions, multiple LMSs and hardware-based labs, which limited convenience and capacity — and the team faced an aggressive three-month rollout target to deliver a next-generation program.

Code42 selected Learndot by ServiceRocket and integrated it with Salesforce and Skytap to consolidate course design, registration and delivery into a single cloud-based platform and virtualize hands-on labs. The solution enabled on-demand, device-agnostic learning, increased simultaneous training capacity, and — within 12 months — significantly grew subscription-based education sales while meeting the deployment timeline.

Code42

Molly Massey

Senior Education Manager