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Visit WebsiteIncreased team productivity, lower costs and more flexible remote support thanks to ISL Online
Alterdata
Rodrigo Loures
IT Manager
ISL Online
ISL Online is one of the pioneers of the remote desktop support industry. Since 2003, ISL Online has been providing remote control software to IT professionals and help desk technicians across 100 countries, with Japan being the strongest market. With a choice of a cloud service or a self-hosted solution, ISL Online software is used to access and control computers or mobile devices to provide ad hoc technical support or to manage systems remotely. ISL Online has been developed by XLAB, a software development company headquartered in Europe, with offices in Slovenia, Switzerland, the UK and the USA.
Case Studies
Showing 23 ISL Online Customer Success Stories
More data insight and management control leads to better team performance and results for customers thanks to ISL Online
Arsys
Alvaro Rudíez
Arsys
We have saved over 10,000 hours in three years thanks to ISL Online
Cadtoner
Guadalupe Gaytan
IT Manager
Higher performance, improved security plus a 70% reduction in support costs
Datalab
Andrej Mertelj
Chairman of the Executive Board
30% improvement in team performance thanks to ISL Online’s efficient communication channels
Dutco Balfour Beatty
Hari K. Adithyan
IT Manager
We wanted a future-proof and no-nonsense solution to provide efficient remote support
EasySecure
Chester Vliegenthart
Consultant
Optimising customer service with a flexible remote desktop solution
Emaar
Umair Iqbal
Emaar
After years of frustration with remote access tools, SaaS company finally finds satisfaction with ISL Online
Greenline Pet
Nick Meurrier
Partner and Director of Sales and Operations
With ISL Online, we can install remote access to an unlimited number of computers. This reflects in a significant cost reduction.
Grupo Fame
Hazael Olivares
IT manager
Team productivity and customer care improve after switching to ISL Online
Kalaam Telecom
Hasan Al-Hayki
Head of Operations
A single support system helps reduce costs and admin while putting management in control
Konica Minolta
Joerg Sitzlack
System Manager
Costs cut by 50% with faster, more flexible solutions for clients
Ministry of Public Administration of Slovenia
Gregor Škerlep
Senior Advisor
Providing remote support to over 32,000 employees across Japan and the Asia-Pacific region
Mitsubishi Chemical Systems
Koji Okuda
Group Manager
Fast and easy-to-use remote support for volunteer life-savers thanks to ISL Online
Mountain Rescue
Mark Lewis
Mountain Rescue
Bank’s switch to ISL Online leads to 10% rise in team productivity
Raiffeisen Bank
Dietmar Elsler
Raiffeisen Bank
After switching to ISL Online we can guarantee a reliable remote support to crew members on vessels using low bandwidth Internet connections
Singtel
Sunil Janardhanan
Product Developer and Senior Engineer
Switching to ISL Online leads to lower costs and higher productivity
SOS Kinderdorf International
ISL Online helps Teleroute raise quality and cut annual costs by 45%
Teleroute
Raimundo Diaz
Chief Executive Officer
30% uplift in team performance after a switch to ISL Online leads to faster problem-solving and cost control
Terpel
Carlos Benavides
Support IT Manager
Charity benefits from faster remote support with built-in security thanks to ISL Online
The Salvation Army
Martin Jebb
Head of Technical Services
80% of all technical issues solved through ISL Online brought immense increase in productivity
University Medical Centre Ljubljana
ISL Online has been a life saver during the lockdown time
University of Ljubljana
Matic Nartnik
Customer Support Manager
With ISL Online we boosted the efficiency of our support
University of Monterrey
Guillermo Andrés Verástegui López
Educational Planning Manager
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