Case Study: Cadtoner saves 10,000 hours with ISL Online remote support

We have saved over 10,000 hours in three years thanks to ISL Online

Cadtoner, the largest distributor of remanufactured cartridges and printing consumables in northern Mexico, needed a secure and reliable remote support tool for its 30+ offices and distribution centers. After using a free remote desktop solution, the company ran into security concerns and began evaluating professional alternatives, including ISL Online remote support software.

ISL Online provided Cadtoner with a highly secure remote desktop solution featuring two-factor authentication, strong reliability, multisession support, and grouping for easier device management. The result was smooth remote support for more than 200 technical issues a day, no reported downtime, and an estimated savings of over 10,000 hours in three years.

Cadtoner

Guadalupe Gaytan

IT Manager