Case Study: Grupo Fame achieves secure, cost-effective unattended remote access with ISL Online

With ISL Online, we can install remote access to an unlimited number of computers. This reflects in a significant cost reduction.

Grupo Fame, a car dealership group with more than 50 locations across Michoacán, Querétaro, and Mexico City, needed a reliable and secure way to provide immediate IT support and remote management across its organization. With high support demand and multiple legacy remote tools in use, the company turned to ISL Online for unattended remote access to streamline support and improve efficiency.

ISL Online implemented a branded unattended access solution that unified Grupo Fame’s support processes and enabled technicians to connect to any computer with a single click. The result was faster issue resolution, stronger security, and easier management across all dealerships, along with a reported savings of about 2,000 man-hours per year and significant cost reduction thanks to unlimited remote access installations.

Grupo Fame

Hazael Olivares

IT manager