Case Study: Grupo Mediatec achieves secure remote access and business continuity with ISL Online

Grupo Mediatec enables secure remote training across 29+ Mexican states with ISL Online

Grupo Mediatec, a French-Mexican engineering and consulting company, faced a challenge when the pandemic lockdown threatened its contracts for providing professional training on specialized software. They needed a secure remote access solution that would allow their clients to interact directly with computers in their training centers from personal devices. They turned to the vendor ISL Online for its remote desktop tool to ensure business continuity.

By implementing ISL Online's remote access solution, users gained immediate, one-click access to training center computers, enabling real-time interaction with the specialized software as if they were physically present. The solution also facilitated easy collaboration between students and instructors. ISL Online provided a customized interface that reinforced Grupo Mediatec's corporate image, successfully allowing the company to fulfill its contracts and maintain operations throughout the lockdown.

Grupo Mediatec