Case Study: ETITC saves time and energy with ISL Online

ETITC saves support and energy costs with ISL Online across 30 labs

The Escuela Tecnológica Instituto Técnico Central (ETITC), a historical technical education institution in Colombia, faced a challenge in making its IT support more efficient after a post-pandemic enrollment surge. Their previous on-site support model was time-consuming. They needed a simple, intuitive, and highly secure remote support solution to assist their entire educational community, including many non-technical users. They turned to the vendor ISL Online for its remote support software.

By implementing ISL Online, ETITC's support team gained a secure and easy-to-use tool for providing real-time remote assistance. The solution allowed them to save significant time by eliminating travel, assist approximately 300 administrators and 30 computer labs more efficiently, and even save energy through features like remote computer shutdown. ISL Online provided the necessary security for a public institution and was accompanied by reliable support, leading to a much more efficient and cost-effective operation.

Escuela Tecnológica Instituto Técnico Central (etitc)