Ticketmaster - Customer Case Study
B2B Case Studies Featuring Ticketmaster as the Customer
Explore case studies featuring Ticketmaster as the customer — learn how vendors and partners helped Ticketmaster solve real business challenges.
Ticketmaster gives millions of fans worldwide fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, they are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust them to power their amazing performances daily with more than 500 million tickets sold each year.
Case Studies
Showing 37 Success Stories about Software and Services used by Ticketmaster
Ticketmaster uses Pardot to bring marketing efforts to new heights
Ticketmaster
Brian McKenzie
Vice President of B2B Marketing
Ticketmaster - Customer Case Study
Ticketmaster
Brooke Feinberg
Senior Director of Affiliate Marketing
Ticketmaster - Customer Case Study
Ticketmaster
Samara Mezher
Head of Sales and Marketing
How Ticketmaster improved engagement and retention
Ticketmaster
Paula de Haen
VP of People Programs
Ticketmaster connects people with events and tickets faster using Dialogflow
Ticketmaster
Patrick Jackson
Software Engineer
Ticketmaster delivers live experiences at scale
Ticketmaster
Justin Burleigh
Chief Product Officer
Ticketmaster leverages Datorama to connect marketing to business growth across all channels, campaigns, and clients
Ticketmaster
Gosha Khuchua
Senior Director of Digital and Programmatic Media
Ticketmaster Leverages Confluent to Reduce Development Friction and Boost Machine Learning
Ticketmaster
Chris Smith
VP of Engineering Data Science
Ticketmaster connects venues to their audience
Ticketmaster
Jen Zick
VP of Direct Marketing
How Mixpanel inspired a new B2B tool in Ticketmaster ONE
Ticketmaster
Christopher Vezzuto
Senior Software Engineer
How Framer X Transformed Ticketmaster’s Workflow
Ticketmaster
Layton Hayes
Senior Product Designer
Ticketmaster makes the world a stage with Salesforce
Ticketmaster
Justin Burleigh
Chief Product Officer
Ticketmaster - Customer Case Study
Ticketmaster - Customer Case Study
World’s leading ticketing company, Ticketmaster, uses Mixpanel to understand its users’ behaviors to shape product decisions
Ticketmaster
Christopher Vezzuto
Senior Software Engineer
How Ticketmaster modernized their tech stack with Fastly for performance improvements and major cost savings
Ticketmaster
Todd Jimenez
Lead CDN Engineer
Ticketmaster - Customer Case Study
Ticketmaster
Vivek Kalra
Senior Vice President
How Ticketmaster elevates the fan experience with payment solutions from PayPal
Ticketmaster
Pranay Reddy
VP, Ecommerce Business Development
Ticketmaster.com Migrated from Microsoft SQL Server to MySQL and Improved Scalability by 400%
Ticketmaster
Ed Presz
Sr. Director of Database Engineering
Ticketmaster - Customer Case Study
High-Quality VoIP Connectivity for a Global Contact Center Built on Genesys SIP Server
Ticketmaster
Elizabeth Gotto
Senior Vice President, Global Contact Center Technology, Ticketmaster
Ticketmaster - Customer Case Study
Ticketmaster - Customer Case Study
Ticketmaster
Christine Chu
Optimization and Testing
MongoDB Takes Center Stage at Ticketmaster
Ticketmaster
Ed Presz
Sr. Director of Database Engineering
Ticketmaster - Customer Case Study
7.46% conversion rate uplift with FOMO (fear of missing out) campaign
Ticketmaster - Customer Case Study
Ticketmaster
Chris Stewart
Manager, Instructional Technology
Ticketmaster develops new email application using StrongView Infrastructure in a fraction of the time and cost
Ticketmaster - Customer Case Study
Ticketmaster
John Carnahan
Executive Vice President
How GitLab CI supported Ticketmaster's ramp up to weekly mobile releases
Ticketmaster
Jeff Kelsey
Lead Engineer
How Ticketmaster, the leading event-ticketing company, uses API management
Ticketmaster
Ismail Elshareef
Vice President of Open Platform and Innovation
Moving to the Public Cloud, Achieving Outstanding Reductions on Cloud-Computing Costs with Cloudyn
Ticketmaster
Brent Eubanks
Vice President of Technology Optimization
Significantly Reduce Costs And Time Management In Kubernetes With Spotinst
Using the Cloud Capitalizing on Performance, Analytics, and Data to Deliver Insights
Ticketmaster
Shawn Moon
Director of Database Solutions
High Quality VoIP Connectivity and Professional Services for a Global Genesys Contact Center
Ticketmaster
Elizabeth Gotto
Senior Vice President, Global Contact Center Technology, Ticketmaster
Ticketmaster - Customer Case Study
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