How Telia increased their impressions and leads significantly with new technology
Telia
Johanna Bengtsson
E-commerce Business Development Manager
B2B Case Studies Featuring Telia as the Customer
Explore case studies featuring Telia as the customer — learn how vendors and partners helped Telia solve real business challenges.
Case Studies
Showing 41 Success Stories about Software and Services used by Telia
Telia Finland reduces Average Handling Time by 30–50% and enhances customer experience with NICE Systems' NEVA Assist
Telia
Topias Huovinen
Senior Manager
Announcing The Immediate Availability Of Turbine
Telia
Kristofer Ågren
Head of Data Insights, Division X
Telia - Customer Case Study
Telia
Matilda Ripenberg
Group Brand Manager
Fixably helped us increase our technician performance and efficiency by 40%
Telia
Tomas Lindgren
After Sales Manager
A hybrid event for Telia Company to promote the business, attract leads and find like-minded professionals
Telia - Customer Case Study
Telia has cracked the code to efficient operations with their digital platform that all employees can access
Telia
Gustav Björkman Bentzen
Project and Process Manager
How Telia grew their market share through Haiilo
Telia
Chris Hovde
Global People Movement Lead
Telia Sweden Transitions Stores from Offline to Online, Achieving a 20% Conversion Rate
Telia
Mathias Strandberg
Head of Digital strategy
How they use the Empathic Building smart office solution
Telia
Live Johansen
Head of Office and FM
Telia Norway reduced fraud cost by 4 million NOK in 9 months
Telia
Geir Jangås
Vice President Digital & Analytics
Telia Drives Business Value by Upskilling Its Workforce on AWS
Telia
Rainer Deutschmann
Group Chief Operating Officer
Telia - Customer Case Study
Telia
Mihkel Kaasik
Telia
Sustainable Software Development in Practice Telia Logistics Management Platform
How Telia’s New After-Sales Service Tool Supports the Company’s Sustainability Goals
Telia - Customer Case Study
How New Software can Make a Self-Checkout Blazingly Fast
Building Logistics Management Software that Contributes to Sales Growth
Telia
Altti Sevon
Global Solution Architect
Telia - Customer Case Study
Telia - Customer Case Study
Telia
Arild Strømhylden
Global Delivery Project Manager
Telia achieves stellar customer experience and shorter wait times with Calabrio WFM
Telia
Daniel Tikka Zandhers
Head of Workforce Operations
From Months to Days: Enabling Fast Roll out of New Services with Agile BSS
Telia - Customer Case Study
Telia
Eva Jakunin
Head of Risk Management and Country Security
Finnish telecom provider packles complexity with SAFe’s Large Solution level
Telia
Risto Reinikainen
Head of Lean Agile Center of Excellence
Telia - Customer Case Study
Telia - Customer Case Study
Telia achieves a seamless digital-physical retail experience with Qmatic
Telia
Maria Torres
Specialist
Telia Finland achieves optimized Google Ads exports and time-saving feed automation with WakeupData
Telia - Customer Case Study
Telia’s Service Gives Hockey Back to the Fans
Telia
Juhana Schulman
Design Lead
Telia - Customer Case Study
Telia
Anne Gro Gulla
VP & Head of Brands
Telia & ultimate.ai a new generation of customer service
Telia
Janne Nieminen
Product Owner
Telia - Customer Case Study
Room Booking Solution in Telia’s New Office
Telia
Mari-Liis Vihul
Head of Administrative Department
Telia achieves rapid urban-planning insights and new revenue streams with Tableau Software
Telia
Kristofer Ågren
Head of Data Insights
Telia Used Lumoa To Increase CSAT By 30%, Leading To Additional Revenue And Driving Customer Centricity
Telia
Jani Heinola
Managing People Transformation and Culture Change
Telia - Customer Case Study
Telia - Customer Case Study
Telia
Jane Jalasto
e-Channel Business Manager
Telia - Customer Case Study
Telia - Customer Case Study
Telia
Tonje Smith-Hansen
Delivery Manager
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