Case Study: Telia reduces fraud and boosts subscriptions with Signicat

Telia - Customer Case Study

Telia Finance, the banking division of Telia Norway, needed a better way to confirm that online customers were really who they claimed to be. Without a third-party identity assurance solution, the company faced higher fraud risk and unnecessary costs. Telia chose Signicat, using its eID Hub and Electronic Signing API, to strengthen customer authentication.

Signicat implemented a secure online authentication solution that went smoothly and gave Telia greater confidence in customer identities. As a result, fraud cases fell sharply and the improved customer experience helped increase new subscriptions. Telia is now also considering Signicat’s secure signature solution for future launches.

Telia

Tonje Smith-Hansen

Delivery Manager