Case Study: Telia achieves efficient operations with Relesys

Telia has cracked the code to efficient operations with their digital platform that all employees can access

Telia, a Nordic telecommunications company, was struggling with multiple platforms and a lack of accountability across store operations, internal communications, and task management. Relesys helped Telia consolidate these tools into a single mobile-based digital platform, Telia Inside, so employees could access work information more easily on the go.

With Relesys, Telia implemented features for company news, store campaigns, events, task management, team communication, store rota, and a social wall. The result was more efficient operations, stronger task management, and better visibility for managers and HQ into who had read updates and completed tasks, while employees gained faster access to the information they needed to work more effectively and deliver better customer service.

Telia

Gustav Björkman Bentzen

Project and Process Manager