How BigBasket Increased Its User Reachability & Operational Efficiency
Bigbasket
Anand Bhaskaran
Head of Digital Marketing
B2B Case Studies Featuring Bigbasket as the Customer
Explore case studies featuring Bigbasket as the customer — learn how vendors and partners helped Bigbasket solve real business challenges.
Case Studies
Showing 20 Success Stories about Software and Services used by Bigbasket
Bigbasket - Customer Case Study
BigBasket, a TATA Enterprise, migrates to groundcover to unify, deepen, and extend visibility
Bigbasket
Sushant Gulati
Senior Engineering Manager
How Bigbasket Streamlined Travel & Expense Big Time
How bigbasket increased email engagement by 4X with interactive emails
Bigbasket
Akhil K
Bigbasket
DevRev enhances BigBasket's UX and design for new feature rollouts
Bigbasket
Rahul Baskaran
Senior Product Designer
BigBasket Grows Bigger with 400,000 Daily Orders on AWS
Bigbasket
Rakshit Daga
Chief Technology Officer
BigBasket Reduces Risks and Costs in AWS with Sentra
Bigbasket
Rakshit Daga
Chief Product and Technology Officer
Bigbasket slashes infrastructure costs by 35%
Bigbasket
Sandeep Grandhi
Associate Director of Engineering
UserExperior Helps BigBasket Monitor UX on New Features and Critical Design Changes
Bigbasket
Rahul Baskaran
Product Designer
MediaAgility with Google Maps APIs, Helps Bigbasket Deliver Engaging Customer Experience with Faster Order Deliveries
Bigbasket
Pramod Jajoo
Chief Technology Officer
Persistent helps BigBasket deliver engaging customer experience with faster order deliveries with Google Maps Platform
Bigbasket
Pramod Jajoo
Chief Technology Officer
How BigBasket optimized bandwidth consumption by 25% to improve its customer experience
Bigbasket
Rupesh Kumar
Director of Engineering
A customer-centric eCommerce business ensures that 95% of calls answered in less than 10 seconds while ensuring 30% higher agent efficiency
Bigbasket
Rohil Ahmed
Call Center Manager
Bigbasket achieved 99.5% on-time delivery for 10mn+ customers
BigBasket - Customer Case Study
Bigbasket - Customer Case Study
Tripling web-to-app installs, and increasing first orders from mobile web-to-app users
Bigbasket
Varun Vijayaraghavan
Digital Marketing Manager
Bigbasket improves push notification delivery by 10% with MoEngage Push Amplification
Bigbasket
Anand Bhaskaran
Head of Digital Marketing
Bigbasket delivering groceries across 25 cities in India
Bigbasket
Pramod Jajoo
Chief Technology Officer
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