How BigBasket Increased Its User Reachability & Operational Efficiency
Bigbasket
Anand Bhaskaran
Head of Digital Marketing
B2B Case Studies Featuring Bigbasket as the Customer
Explore case studies featuring Bigbasket as the customer — learn how vendors and partners helped Bigbasket solve real business challenges.
Case Studies
Showing 20 Success Stories about Software and Services used by Bigbasket
Bigbasket achieves seamless, centrally managed connectivity for 1,000+ bbinstant vending machines with Indio Networks
BigBasket, a TATA Enterprise, migrates to groundcover to unify, deepen, and extend visibility
Bigbasket
Sushant Gulati
Senior Engineering Manager
How Bigbasket Streamlined Travel & Expense Big Time
How bigbasket increased email engagement by 4X with interactive emails
Bigbasket
Akhil K
Bigbasket
DevRev enhances BigBasket's UX and design for new feature rollouts
Bigbasket
Rahul Baskaran
Senior Product Designer
BigBasket Grows Bigger with 400,000 Daily Orders on AWS
Bigbasket
Rakshit Daga
Chief Technology Officer
BigBasket Reduces Risks and Costs in AWS with Sentra
Bigbasket
Rakshit Daga
Chief Product and Technology Officer
Bigbasket slashes infrastructure costs by 35%
Bigbasket
Sandeep Grandhi
Associate Director of Engineering
UserExperior Helps BigBasket Monitor UX on New Features and Critical Design Changes
Bigbasket
Rahul Baskaran
Product Designer
MediaAgility with Google Maps APIs, Helps Bigbasket Deliver Engaging Customer Experience with Faster Order Deliveries
Bigbasket
Pramod Jajoo
Chief Technology Officer
Persistent helps BigBasket deliver engaging customer experience with faster order deliveries with Google Maps Platform
Bigbasket
Pramod Jajoo
Chief Technology Officer
How BigBasket optimized bandwidth consumption by 25% to improve its customer experience
Bigbasket
Rupesh Kumar
Director of Engineering
Big Basket scales customer support to 30,000 daily calls with 70% agent utilization and 10s ASA with Ozonetel CloudAgent
Bigbasket
Rohil Ahmed
Call Center Manager
Bigbasket achieved 99.5% on-time delivery for 10mn+ customers
BigBasket achieves 2x site sessions and 82% first-time users with Kintegra (by Social Frontier)
Bigbasket - Customer Case Study
bigbasket triples web-to-app installs and doubles first orders with AppsFlyer's Smart Banners
Bigbasket
Varun Vijayaraghavan
Digital Marketing Manager
Bigbasket achieves 10%+ push delivery lift and 16% conversion increase with MoEngage Push Amplification
Bigbasket
Anand Bhaskaran
Head of Digital Marketing
Bigbasket achieves on-time grocery delivery across 25 Indian cities and 1M+ monthly orders with Google Cloud Platform
Bigbasket
Pramod Jajoo
Chief Technology Officer
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