Ozonetel

Ozonetel is an industry-leading unified customer experience intelligence (CXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands trust CXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation. For more information, please visit www.ozonetel.com

Case Studies

Showing 13 Ozonetel Customer Success Stories

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A customer-centric eCommerce business ensures that 95% of calls answered in less than 10 seconds while ensuring 30% higher agent efficiency

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A New-age Fintech company responds to every new lead in 15 minutes or less

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Delhivery Enables 40% Better Operational Efficiency & 4X Faster Customer Responses with Ozonetel

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How Ozonetel’s call automation helped Dr Lal PathLabs manage the surge in post-pandemic call volumes

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Cloud Platform Gives Enterprise Capital’s Customers Direct Access to Agents Anywhere, Anytime with Zoho CRM Integration to Log and Track All Calls

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How Ozonetel Simplified Home Care for HCAH with Full-featured COVID Contact Centers

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The food delivery call center provides personalized customer service across 20k calls daily with 80-90% agent utilization

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How this outbound call center began saving 30-minutes of agent time daily

Lifeshield Insurance doubles conversions with an Ozonetel – HubSpot integration

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How the World’s Largest Insurance Scheme’s Helpline transformed Agent Performance with our Speech Analytics Solution

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Ozonetel’s call center solutions enable salon staff to remind customers of their next pampering session

Salon/Spa Personal Grooming Services Provider logo

The salon chain leverages Ozonetels Contact Center Solution to remind customers about upcoming appointments and ongoing offers

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Zomato trusts Ozonetel to connect with 10K+ restaurants in India and the UAE

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