A customer-centric eCommerce business ensures that 95% of calls answered in less than 10 seconds while ensuring 30% higher agent efficiency
Bigbasket
Rohil Ahmed
Call Center Manager

Ozonetel is an industry-leading unified customer experience intelligence (CXi) platform that helps enterprises engage, convert, and retain customers, at scale. The AI-engineered platform empowers businesses to orchestrate journeys across a multitude of touchpoints, power billions of personalized conversations, and gain a 360º view of customers across the lifecycle. 3,500+ global brands trust CXi to capture the pulse of customers, drive cohesive experiences, and increase lifetime value. Ozonetel has received numerous industry awards and accolades for product innovation and CX transformation. For more information, please visit www.ozonetel.com
Showing 13 Ozonetel Customer Success Stories
Bigbasket
Rohil Ahmed
Call Center Manager
ClearTax
Sharath Bhandari
Sr. Manager-Business Process Management
Delhivery
Mayur Kansal
Customer Experience Manager
Dr. Lal PathLabs
Munender Soperna
Chief Information Officer
Enterprise Capital
Josh Phelps
Chief Executive Officer
Healthcare at Home
Gaurav Thukral
Chief Operating Officer
Kanekt365
Mateen Akhtar Mughal
Director of Operations
Leading Call Center
Lifeshield
Jason Richter
Lifeshield
National Health Authority
Salon/Spa Personal Grooming Services Provider
Sugar Plum
Zomato
Pankaj Chadha
Founder
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