MaxContact B2B Case Studies & Customer Successes

MaxContact is a software company with a difference. Formed by a group of contact centre professionals who had become frustrated with solution providers that over promised and under delivered on features, support and resilience. Since then, they have become one of the fastest growing contact centre specialists in the UK, going from strength to strength. They are so confident they can provide a better overall solution that they offer free trials and currently have a 97% uptake rate against existing solutions.

Advantis Transforming debt collection with automated payments

Advantis

Brian Roscoe

IT Director

Adzooma - Customer Case Study

Adzooma

Jamie Dixon

Head of sales

AGO Outsourcing - Customer Case Study

AGO Outsourcing

Stephen Rafferty

Chief Operations Officer

APJ Solicitors - Customer Case Study

APJ Solicitors

Ryan Mellor

Communications Manager

CC33 - Customer Case Study

CC33

Adam Robinson

IT Director

Chameleon Customer Contact - Customer Case Study

Chameleon Customer Contact

Why Chirple Switched to MaxContact’s Outbound Platform

Chirple

Compare My Insurance - Customer Case Study

Compare My Insurance

Mark Thomas

Chief Executive Officer

Connectivity CX Boosting Contact Centre Efficiency

Connectivity CX

Andrew Dent

Operations Director

D2MS From Manual Dialling to Data-Driven Growth

D2MS

Steph Warricker

Operations Manager

Dudley Council Boosts Collections and Customer Service with MaxContact

Dudley Council

Kelly Read

Assistant Team Manager

Firstsource - Customer Case Study

Firstsource

Free Green Energy - Customer Case Study

Free Green Energy

GFM - Customer Case Study

GFM

Steve Brown

H&T Group Scaling Flexibility & Support

H&T Group

Gareth Morgan

Operations and Communications Manager

ICX's 30% Productivity Uplift with MaxContact

ICX

Scott Brown

Technology Director

InDebted 30% Productivity Gain with MaxContact

InDebted

Kandoo Car Credit Better Call Handling & Growth

Kandoo Car Credit

James Walsh

Head of Technology and Communications

Marston Holdings Omnichannel BPO Innovation

Marston Holdings

Craig Scott

Group Operations Director for Business Process Outsourcing

Open Utilities - Customer Case Study

Open Utilities

PerfectHome - Customer Case Study

PerfectHome

Martin Cross

Head of IT

PFP Energy - Customer Case Study

PFP Energy

Sarah Pinder

Project Manager

Quitline Victoria Boosts Engagement with AI Outreach

Quitline

Lindsay Whelan

Manager

Ready Steady Store - Customer Case Study

Ready Steady Store

Return Fundraising Increasing Fundraising Efficiency

Return Fundraising

How Sydney Local Health District Transformed Patient Care with AI-Driven Rostering

South Western Sydney Local Health District

Josephine Sau Fan Chow

Professor

STA International - Customer Case Study

STA International

Paul Egan

Head of Contact Centre Operations

The Football Pools - Customer Case Study

The Football Pools

Chris Lakey

Infrastructure Manager

The Honey Group - Customer Case Study

The Honey Group

Karl Burke

Manager

The Honey Group - Customer Case Study

The Honey Group

Karl Burke

Manager

Redwood Group Triples Revenue with Automated Dialling

The Redwood Group

John Wigglesworth

Head of Governance, Risk & Compliance, Easi Pay

Tucoe - Customer Case Study

Tucoe

Richard

Chief Data Officer

Unitel Direct - Customer Case Study

Unitel Direct

Utilita - Customer Case Study

Utilita

Paul Taylor

Head of Telesales

We Finance Any Car - Customer Case Study

We Finance Any Car

Charles Butler

Head of Growth

Zinc Group - Customer Case Study

Zinc Group

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