MaxContact
36 Case Studies
A MaxContact Case Study
Ready Steady Store, a self‑storage provider focused on making moves simple and transparent, needed to replace their previous system to improve productivity, auditability, stability and to generate additional revenue. After evaluating three suppliers, they chose MaxContact’s platform following a strong demo and the promise of dedicated account management and support.
MaxContact delivered a seamless setup with minor customisation, robust support and a comprehensive knowledge base that enabled quick self‑service; agents who were initially concerned now “love it.” The MaxContact solution improved stability and operational support, boosted productivity and auditability, and allowed Ready Steady Store to start generating additional revenue quickly, providing the return on investment they required.