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Visit Website5.11’s Post-Purchase Surveys Lead to New Customer Insights and Revenue Growth
5.11, Inc.
James Foster
Marketing Automation Manager
Lexer
Lexer Customer Data Platform is an easy-to-use marketing hub for customer insights, segmentation, and targeting. There are over 13 Billion people and things connected to the internet generating data. Most of this data is ignored. Lexer solves this problem through enterprise-level SaaS tools that enrich for insight, and activate for impact. It consumes data from multiple sources, enriches that data, and make this data accessible to their clients through their dashboards.
Case Studies
Showing 37 Lexer Customer Success Stories
Alembika discovers a new customer persona, boosts Average Order Value by 8% and drives 11% revenue growth
Alembika
Alin Wagner
Head of Marketing & eCommerce
How Aquila realized the true impact of paid social on their in-store sales
Aquila
Kiara Pecenko
Head of Marketing
AFL is an amazing Australian phenomenon that’s at no risk of slowing down with last year’s GF hitting 10 year viewership records with over 6.5M viewers
Australian Football League
Australian Government - Customer Case Study
Australian Government
Black Diamond Climbs Higher with the Lexer CDP
Black Diamond
Jan-Willem Driessen
VP of Global Marketing & DTC
Caravan Industry Association of Australia exceeded competition target by 679% and collected 6,000 survey responses
Caravan Industry Association of Australia
Keelan Howard
Marketing Director
Compana Pet Brands turn collaboration into +14% CLV & 22% less one-time buyers
Compana Pet
Holly Walker
Marketing Director
Corbetts’s FIRST Facebook campaigns 75% ROAS with Lexer
Corbetts
Keri Partridge
Ecommerce Specialist
Customer Care for a large bank At pace Exceeding all KPIs
Financial Services Group
Social Media and Risk Management for a Global Insurance Brand
Global Insurance Company
How Harris Scarfe increased email engagement 270%
Harris Scarfe
Simon Burrett
General Manager
Centralizing Social Customer Care for an International Airline
International Airline Company
The “smoothest integration” in 10 years of IT management
kikki.K
Matt Smith
General Manager of IT & Supply Chain
Digital Customer Service at a Large Bank Exceeds All KPIS
Large Bank
Largest Airline Company - Customer Case Study
Largest Airline Company
Largest Australian Bank - Customer Case Study
Largest Australian Bank
Social listening at a major insurance group
Leading Insurance Group
Major Telco Company - Customer Case Study
Major Telco Company
How Marshall White uses Lexer to boost conversions by up to 40% with intelligent lead scoring
Marshall White
Rod Collins
General Manager of Marketing and Digital
How Mountain Khakis Increases Sales 49% in 22 days with Customer Data Platform
Mountain Khakis
Jeremy Hale
President
A single customer view helped PAS reduce ad wastage, re-engage lapsed customers and create amazing customer experiences
PAS Group
Anna Samkova
General Manager for Digital
How Rip Curl boosts marketing performance
Rip Curl
Sam Hopgood
Digital Marketing Manager
How Rip Curl drove 93% more revenue per campaign in one month with Lexer and a single customer view
Rip Curl
Sam Hopgood
Digital Marketing Manager
Global job board SEEK improves social customer service
SEEK
Melita Amore
Marketing Associate – Social Media
Growing Your Email Database with Lookalike Audiences
Spyder
Nick Adcock
Chief Executive Officer
How Starward Whisky tapped Lexer's CDXP for new customer insights in 48hrs
Starward
How Sur La Table converts one-time buyers into repeat customers with Lexer’s CDP
Sur La Table
How TGV Cinemas increased customer lifetime value by closing the gap between data and customer experiences
TGV Cinemas
Mohit Bhargava
Chief Marketing Officer
THE ICONIC Achieves a Single Customer View with Lexer’s CDP
THE ICONIC
Alexander Meyer
Chief Marketing Officer
THE UPSIDE transforms customer experience with 75% conversion rate and +13% AOV
THE UPSIDE
Paul Burdekin
Chief Executive Officer
How Village Cinemas used Lexer’s CDXP to engage customers and drive gift voucher sales
Village Entertainment
Village entertainment drives revenue and loyalty growth with Lexer
Village Entertainment
Nic Robin
General Manager Marketing
Vinomofo grows low-cost acquisition, retention, and lifetime value with Lexer
Vinomofo
Mariano Favio
Head of Marketing
How To Handle PII in Social Customer Care
Virgin Mobile
Robbie Dickenson
Associate Director
61% Survey Response Rate for Personalised Online Campaign
West Coast Eagles
Jed Harrison
West Coast Eagles
Wondercide’s Targeted Direct Mail Campaigns Drive 600% ROI with Lexer
Wondercide
Emily Perdue
Director of Marketing
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