Lexer B2B Case Studies & Customer Successes

Lexer Customer Data Platform is an easy-to-use marketing hub for customer insights, segmentation, and targeting. There are over 13 Billion people and things connected to the internet generating data. Most of this data is ignored. Lexer solves this problem through enterprise-level SaaS tools that enrich for insight, and activate for impact. It consumes data from multiple sources, enriches that data, and make this data accessible to their clients through their dashboards.

5.11’s Post-Purchase Surveys Lead to New Customer Insights and Revenue Growth

5.11, Inc.

James Foster

Marketing Automation Manager

Alembika discovers a new customer persona, boosts Average Order Value by 8% and drives 11% revenue growth

Alembika

Alin Wagner

Head of Marketing & eCommerce

How Aquila realized the true impact of paid social on their in-store sales

Aquila

Kiara Pecenko

Head of Marketing

AFL is an amazing Australian phenomenon that’s at no risk of slowing down with last year’s GF hitting 10 year viewership records with over 6.5M viewers

Australian Football League

Australian Government - Customer Case Study

Australian Government

Black Diamond Climbs Higher with the Lexer CDP

Black Diamond

Jan-Willem Driessen

VP of Global Marketing & DTC

Caravan Industry Association of Australia exceeded competition target by 679% and collected 6,000 survey responses

Caravan Industry Association of Australia

Keelan Howard

Marketing Director

Compana Pet Brands turn collaboration into +14% CLV & 22% less one-time buyers

Compana Pet

Holly Walker

Marketing Director

Corbetts’s FIRST Facebook campaigns 75% ROAS with Lexer

Corbetts

Keri Partridge

Ecommerce Specialist

Customer Care for a large bank At pace Exceeding all KPIs

Financial Services Group

Social Media and Risk Management for a Global Insurance Brand

Global Insurance Company

How Harris Scarfe increased email engagement 270%

Harris Scarfe

Simon Burrett

General Manager

Centralizing Social Customer Care for an International Airline

International Airline Company

The “smoothest integration” in 10 years of IT management

kikki.K

Matt Smith

General Manager of IT & Supply Chain

Digital Customer Service at a Large Bank Exceeds All KPIS

Large Bank

Largest Airline Company - Customer Case Study

Largest Airline Company

Largest Australian Bank - Customer Case Study

Largest Australian Bank

Social listening at a major insurance group

Leading Insurance Group

Major Telco Company - Customer Case Study

Major Telco Company

How Marshall White uses Lexer to boost conversions by up to 40% with intelligent lead scoring

Marshall White

Rod Collins

General Manager of Marketing and Digital

How Mountain Khakis Increases Sales 49% in 22 days with Customer Data Platform

Mountain Khakis

Jeremy Hale

President

A single customer view helped PAS reduce ad wastage, re-engage lapsed customers and create amazing customer experiences

PAS Group

Anna Samkova

General Manager for Digital

How Rip Curl boosts marketing performance

Rip Curl

Sam Hopgood

Digital Marketing Manager

How Rip Curl drove 93% more revenue per campaign in one month with Lexer and a single customer view

Rip Curl

Sam Hopgood

Digital Marketing Manager

Global job board SEEK improves social customer service

SEEK

Melita Amore

Marketing Associate – Social Media

Growing Your Email Database with Lookalike Audiences

Spyder

Nick Adcock

Chief Executive Officer

How Starward Whisky tapped Lexer's CDXP for new customer insights in 48hrs

Starward

How Sur La Table converts one-time buyers into repeat customers with Lexer’s CDP

Sur La Table

How TGV Cinemas increased customer lifetime value by closing the gap between data and customer experiences

TGV Cinemas

Mohit Bhargava

Chief Marketing Officer

THE ICONIC Achieves a Single Customer View with Lexer’s CDP

THE ICONIC

Alexander Meyer

Chief Marketing Officer

THE UPSIDE transforms customer experience with 75% conversion rate and +13% AOV

THE UPSIDE

Paul Burdekin

Chief Executive Officer

How Village Cinemas used Lexer’s CDXP to engage customers and drive gift voucher sales

Village Entertainment

Village entertainment drives revenue and loyalty growth with Lexer

Village Entertainment

Nic Robin

General Manager Marketing

Vinomofo grows low-cost acquisition, retention, and lifetime value with Lexer

Vinomofo

Mariano Favio

Head of Marketing

How To Handle PII in Social Customer Care

Virgin Mobile

Robbie Dickenson

Associate Director

61% Survey Response Rate for Personalised Online Campaign

West Coast Eagles

Jed Harrison

West Coast Eagles

Wondercide’s Targeted Direct Mail Campaigns Drive 600% ROI with Lexer

Wondercide

Emily Perdue

Director of Marketing

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