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Visit WebsiteAir Comm delivers 25% faster customer service with Hiver
Air Comm
Tai Roach
Support Team Manager
Hiver
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies globally and is one of the most loved products built for Gmail and G Suite.
Case Studies
Showing 36 Hiver Customer Success Stories
Align Brooklyn is always on top of customer emails with Hiver
Align Brooklyn
Pamela Brown
Co-Founder
Hiver helps AppsFlyer forge strong customer relationships
AppsFlyer
Michelle Reznick
Billing and Collections Team Leader
Arctic Invent uses Hiver to eleminate communication bottlenecks
Arctic Invent
Govind Kedia
Vice president
How Arrive Logistics handles emails in 40% less time through Automations
Arrive Logistics
Christina O'Connor
Manager, Finance
Bergen Logistics resolves customer service requests 72% faster
Bergen Logistics
Johanny Rodriguez
Associate Director of Account Manager
BNI Alberta South delivers excellent service while working remotely
BNI Alberta South
Bartek Marczak
Operations Manager
Boise State University overcomes critical email management challenges with Hiver
Boise State University
Matt Smith
Associate Director
CFR Rinkens manages 20,000+ conversations per month with ease
CFR Rinkens
Michael Sanchez
Operations Specialist
How CGX Systems saves $2500 every month with Hiver
CGX Systems
Ira Friedman
President
How the People team at Clutter improved efficiency by 25%
Clutter
Brennan Hicks
People Operations Project Manager
Cohere Health Gets Data-Driven Insights on Client Conversations
Cohere Health
Taylor Garceau
Program Manager, Customer Success
How Countless revamped its customer service with efficient email management
Countless
Brittany Turner
Founder
DecksDirect handles finance emails 60% faster with Hiver
DecksDirect
Nina Rodriguez
DecksDirect
Flexport resolves customer emails 50% faster
Flexport
Nathan Strang
Ocean Freight Operations Manager
Futurebooks effortlessly manages a deluge of emails with Hiver
Futurebooks
George Mathew
Director
Get It Made has improved efficiency by 250% with Hiver
Get It Made
Fin Brown
Project Manager
How iQ Food Co. uses Hiver remotely to drive positive CX
iQ Food Co.
Arthur Bekermen
Chief Operating Officer
itGenius moved from a “clunky and impersonal” Zendesk to Hiver
itGenius
Scott Gellatly
General Manager
Jeffrey Gitomer’s team increased sales with Hiver
Jeffrey Gitomer
Erika Abrams
Team Gitomer
Kiwi.com achieved 100% SLA success rate with Hiver
Kiwi.com
David Pinto
Business Development
Hiver helps LatestFreeStuff manage multiple mailboxes effortlessly
LatestFreeStuff
Deepak Tailor
Founder
New Hope Fertility Center provides 2X faster support with Hiver
New Hope Fertility Center
Jennifer Nguyen
Operations Associate
Hiver helps New York Custom Labels close deals faster
New York Custom Labels
Myles Schepetin
Marketing Director
Oxford Business Group delivers 2X faster support with Hiver
Oxford Business Group
Christian Sibayan
Manager - Field Operations and Systems
Reali delivers personalized care and builds trust with Hiver
Reali
Virginia Trowbridge
Pulse Manager
A real estate company that thrives by communicating better
Sapir Realty
Jennifer Slutzky
Founder
Someflu overcame Google Groups inefficiencies with Hiver
Someflu
Alexandre Lacour
Executive Director
How Hiver helped Specialty Box & Packaging Co. adopt Agile customer service
Specialty Box & Packaging Co.
Joshua Fialkoff
Chief Operating Officer
Hiver helps Totalstay manage their bookings effortlessly
Totalstay
Travelist wins more customers with faster internal collaboration
Travelist
Jędrzej Dąbrowski
Junior Product Manager
Hiver helps Unity Influence manage emails effortlessly and systematically
Unity Influence
Patrick
Co-founder
How USource is Using Hiver to Make Its Clients Superhuman
USource
Daniel Wilson
Founder & Cheif Executive Officer
Vacasa handles support tickets 80% faster with Hiver
Vacasa
Sonia Cruz
Care Manager
With Hiver, Visiting Angels saw a 100% increase in productivity
Visiting Angels
Luke Thompson
Co-owner
WS Display provides on-time customer support with Hiver
WS Display
Dakotah Shore
IT Manager
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