Hiver B2B Case Studies & Customer Successes

Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies globally and is one of the most loved products built for Gmail and G Suite.

Air Comm achieves 25% faster customer service with Hiver

Air Comm

Tai Roach

Support Team Manager

Align Brooklyn saves 50 hours/month on customer email management with Hiver

Align Brooklyn

Pamela Brown

Co-Founder

AppsFlyer achieves 197 hours saved in a month with Hiver

AppsFlyer

Michelle Reznick

Billing and Collections Team Leader

Arctic Invent achieves a 20%+ efficiency gain and eliminates communication bottlenecks with Hiver

Arctic Invent

Govind Kedia

Vice president

Arrive Logistics achieves 40% faster email handling with Hiver

Arrive Logistics

Christina O'Connor

Manager, Finance

Bergen Logistics achieves 72% faster time-to-first-response and saves 1,535 hours/month with Hiver

Bergen Logistics

Johanny Rodriguez

Associate Director of Account Manager

BNI Alberta South achieves 23 hours/week time savings and faster, collaborative email support with Hiver

BNI Alberta South

Bartek Marczak

Operations Manager

Boise State University saves 197 hours a month and eliminates missed deadlines with Hiver

Boise State University

Matt Smith

Associate Director

CFR Rinkens manages 20,000+ conversations per month with ease

CFR Rinkens

Michael Sanchez

Operations Specialist

CGX Systems saves 10 hours and $2,500 every month with Hiver

CGX Systems

Ira Friedman

President

How the People team at Clutter improved efficiency by 25%

Clutter

Brennan Hicks

People Operations Project Manager

Cohere Health Gets Data-Driven Insights on Client Conversations

Cohere Health

Taylor Garceau

Program Manager, Customer Success

Countless (New York cloud-based accounting firm) saves 29 hours/month and streamlines customer service with Hiver

Countless

Brittany Turner

Founder

DecksDirect achieves 60% faster finance email processing with Hiver

DecksDirect

Nina Rodriguez

DecksDirect

Flexport achieves 50% faster customer email resolution with Hiver

Flexport

Nathan Strang

Ocean Freight Operations Manager

Futurebooks achieves effortless email management and improved team collaboration with Hiver

Futurebooks

George Mathew

Director

Get It Made achieves 250% efficiency improvement and 25% faster customer responses with Hiver

Get It Made

Fin Brown

Project Manager

iQ Food Co. achieves 30 hours/month time savings and faster customer responses with Hiver

iQ Food Co.

Arthur Bekermen

Chief Operating Officer

itGenius achieves personalized, faster customer support with Hiver

itGenius

Scott Gellatly

General Manager

Jeffrey Gitomer achieves increased sales and saves 50 hours per month with Hiver

Jeffrey Gitomer

Erika Abrams

Team Gitomer

Kiwi.com achieves 100% SLA success rate and saves 167 hours/month with Hiver

Kiwi.com

David Pinto

Business Development

LatestFreeStuff achieves streamlined task assignment and effortless shared-inbox management with Hiver

LatestFreeStuff

Deepak Tailor

Founder

New Hope Fertility Center achieves 2X faster patient support with Hiver

New Hope Fertility Center

Jennifer Nguyen

Operations Associate

New York Custom Labels achieves faster deal-closing and saves 105 hours/month with Hiver

New York Custom Labels

Myles Schepetin

Marketing Director

Oxford Business Group achieves 2X faster support with Hiver

Oxford Business Group

Christian Sibayan

Manager - Field Operations and Systems

Reali achieves 55 hours/month time savings and improved email accountability with Hiver

Reali

Virginia Trowbridge

Pulse Manager

Sapir Realty achieves faster, more efficient tenant communication and team collaboration with Hiver

Sapir Realty

Jennifer Slutzky

Founder

Someflu achieves streamlined Gmail group management and cleaner team workflows with Hiver

Someflu

Alexandre Lacour

Executive Director

Specialty Box & Packaging Co. achieves Agile customer service and saves 80 hours a month with Hiver

Specialty Box & Packaging Co.

Joshua Fialkoff

Chief Operating Officer

Totalstay achieves effortless, streamlined booking management with Hiver

Totalstay

Travelist achieves 50% faster first responses and 44% faster resolution times with Hiver

Travelist

Jędrzej Dąbrowski

Junior Product Manager

Unity Influence achieves effortless, systematic email management with Hiver

Unity Influence

Patrick

Co-founder

USource achieves streamlined Gmail-based project management and boosted client satisfaction with Hiver

USource

Daniel Wilson

Founder & Cheif Executive Officer

Vacasa achieves 80% faster ticket resolution with Hiver

Vacasa

Sonia Cruz

Care Manager

Visiting Angels achieves 100% productivity increase and saves 62 hours/month with Hiver

Visiting Angels

Luke Thompson

Co-owner

WS Display achieves 59% faster first responses and saves 495 hours/month with Hiver

WS Display

Dakotah Shore

IT Manager

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