How Arby’s Drove a Brand Resurgence with Fast Crafted Fare and a Focus on Guest Insights
Arby’s

FranConnect, a Serent Capital portfolio company, is the leading provider of technology and service solutions to franchise and multi-location business operations. FranConnect provides proven franchise management software to more than 600 brands and 110,000 franchisees including multi-unit operators and area developers. The company’s customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In™ exclusive functionality and best practices for the entire franchise lifecycle so franchisors can more effectively manage, track, and run their business.
Showing 28 FranConnect Customer Success Stories
Arby’s
ASI
Tyler Williams
Vice President of Operations
Batteries Plus
Joe Malmuth
Chief Development Officer
Blaze Pizza
Alex Kuzmanoff
Senior Manager of Restaurant Excellence
BrightStar Care
Matt Quandt
Sr. Director of Marketing
Capriotti’s
Brent Erwin
Senior Vice President of Finance
FireHouse Subs
Brent Greenwood
Director of Franchise Development
Floor Coverings
Tom Wood
Chief Executive Officer
FranWorth
John Rotche
Managing Director
GoTo Foods
Johnny Tellez
Vice President of International Operations and Training
Happinest Brands
Chris McGeary
Vice President Happinest
IHOP
Chris Belmont
Director of Operations
K9 Resorts
Jason Parker
Co-Founder & Co-CEO
Lightbridge Academy
Brenda Febbo
Chief Marketing Officer
Lightbridge Academy
Brenda Febbo
Chief Marketing Officer
Moe’s Southwest Grill
Chris Hammond
Regional Franchise Director
Neighborly
Mary Thompson
Chief Operating Officer
On-Deck Concepts
Tawny Daguio
Director of Training
Paris Baguette
Paul Davis Restoration
A.L. Whitaker
Director of Marketing
Rita’s Italian Ice
Kimberly Haidacher
Development Coordinator
Snooze
Yolanda Cummings
General Manager-People
Sport Clips
Sara Belanger
Vice President of Operations
Sysco
TEEG
Belinda Falzon
Chief Operations Officer & Chief People Officer
Teriyaki Madness
Randy Cowling
Sr. Manager of Communications and Training Development
The Human Bean
Jean Schneider
Director of Franchise
YMCA Whittlesea
Sandra Marson
HR & Systems Manager
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