Case Study: K9 Resorts achieves streamlined operations and improved lead tracking with FranConnect

K9 Resorts Improves Efficiencies with FranConnect for Sales and Operations Support

K9 Resorts, an award-winning pet care franchise with 10 locations, was rapidly expanding and needed a technology solution to support franchisees, connect corporate and local owners, streamline processes, and improve lead tracking and candidate engagement. To address these challenges, K9 Resorts selected FranConnect and implemented its sales and operations support platform in June 2016 to centralize franchise information and manage new-unit development.

FranConnect delivered a centralized franchise-management platform that improved lead tracking, candidate engagement, and operational visibility; within months K9 Resorts reported better organization and efficiency on both sales and operations, increased engagement between corporate and franchise owners, and streamlined processes that supported unit growth and franchisee success. By using FranConnect, K9 Resorts gained a single source of truth for franchisee data and development status, helping drive faster, more consistent franchise development.

K9 Resorts

Jason Parker

Co-Founder & Co-CEO