Case Study: Sport Clips achieves successful Canadian expansion and streamlined franchise operations with FranConnect

How Sport Clips Brings a Successful Franchise Brand To Canada

Sport Clips, a U.S. men’s hair salon franchise with over 1,800 locations and operating in Canada since 2012, tasked Sara Belanger, VP of Operations for Canada, with extending proven U.S. systems into a new market without heavy resource drain. To manage consistent store build‑outs, POS and operational software rollouts, onboarding, grand openings and ongoing recruitment challenges, Sport Clips adopted FranConnect’s franchise management software to run task‑oriented processes and checklists.

FranConnect provided a centralized platform for onboarding, projects, “Success Checks” (store audits) and task tracking, letting Sport Clips Canada assign, follow up and edit plans so nothing is missed and training scales across franchisees. By standardizing processes and improving visibility and follow‑up, FranConnect helped Sport Clips speed rollouts and maintain operational consistency — supporting the broader FranConnect claim that customers grow 44% faster on average.

Sport Clips

Sara Belanger

Vice President of Operations