Unify B2B Case Studies & Customer Successes

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Unify is one of the world’s leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global 500. Their solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Unify has a strong heritage of product reliability, innovation, open standards and security.

Case Studies

Showing 35 Unify Customer Success Stories

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Banque CPH achieves stronger customer intimacy and a two-year ROI with Unify’s OpenScape Business

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Birmingham Children's Hospital streamlines clinical decision-making and transport coordination with Unify’s OpenScape Xpert

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Borussia Dortmund (BVB) achieves high-availability unified communications and faster ticketing with Unify

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Brussels Airport achieves best-in-class unified communications and reliable 24/7 telecom support with Unify Managed Services

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City of Mannheim achieves 99.999% availability and simplified communications with Unify

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City of Scottsdale, Arizona achieves lower telephony costs and greater workforce flexibility with Unify

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Clark Atlanta University achieves a 50% reduction in support costs and modernized communications with Unify

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Columbus State Community College transforms IT support and reduces call abandon rates with Unify's OpenScape Cloud Contact Center

Columbus State Community College logo

CPFL Atende achieves contact center consolidation, faster response times and cost & energy savings with Unify

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DB Regio Bavaria achieves reliable, high‑availability, cost‑saving dispatch communications with Unify OpenScape

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Dinse-Gellin Elektro GbR achieves zero missed customer calls and mobile unified communications with Unify OpenScape Business

Dinse-Gellin Elektro GbR logo

Dr. Christovao da Gama Hospital achieves 40% energy savings and enhanced mobility with Unify

Dr. Christovao da Gama Hospital logo

Fujitsu Technology Solutions achieves 20% infrastructure cost savings and seamless migration of 10,000 users with Unify OpenScape Voice

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Hoffmann B.V. achieves 35% cost savings and improved customer satisfaction with Unify's OpenScape Office Contact Centre

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Horndean Technology College achieves reduced telephony costs and improved customer service with Unify's HiPath 3800 UC solution

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Jacobs University achieves a competitive communications edge with Unify's OpenScape UC

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Kenyan President's Office achieves nationwide county connectivity and equitable e-government services with Unify

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LateRooms.com halves cost of sales and boosts bookings by 50% with Unify's OpenScape Contact Centre

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MG Owners' Club achieves improved call handling and responsiveness with Unify's HiPath 3000 & OpenScape Office

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MTU Aero Engines safeguards investments and modernizes communications with Unify's OpenScape Voice

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Nilfisk-Advance cuts costs and boosts global teamwork with Unify's managed OpenScape UC

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Oadby and Wigston Borough Council achieves enhanced customer service and new ways of working with Unify’s OpenScape Office LX

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Pall Corporation achieves $5.5M in projected net benefits and 32% cost savings with Unify OpenScape

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PESA Bydgoszcz achieves zero travel costs and rapid ROI with Unify OpenScape UC

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Praxsoft Updates Its Customer Support With Openscape Office LX – Resilient And Scalable Unified Communications From Siemens Enterprise Communications - Now Unify

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Pro Football Hall of Fame achieves world-class communications and 40% increase in conference business with Unify

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Sauder Woodworking Company achieves enterprise-grade IP telephony, mobility and unified collaboration with Unify OpenScape Voice

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Solvay achieves 30% cost savings and greater workforce flexibility with Unify managed communications

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STAHLGRUBER Gmbh, Greater Accessibility Through Virtual Contact Centre.

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The Chester County Hospital achieves faster clinical workflows and higher patient satisfaction with Unify's Healthcare Communications Terminal

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Town of Enfield achieves $2.8M in net benefits and 75% lower voice infrastructure costs with Unify OpenScape SIP-based UC

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University of Greenwich achieves scalable 180‑call capacity and improved first‑call resolution with Unify OpenScape Contact Center

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University of Vienna achieves campus-wide mobility and reduced IT overhead with Unify OpenScape UC

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Vattenfall Europe achieves unified, failsafe VoIP communications across 72 sites with Unify

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Wakefield Council achieves £100,000 efficiency savings and agile, flexible working with Unify

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