Case Study: Pall Corporation achieves $5.5M in projected net benefits and 32% cost savings with Unify OpenScape

Pall Corporation Optimizes Communications Processes For Greater Efficiency, Productivity, And Savings; Projects Net Benefits Of $5.2m

Pall Corporation, a $2.7B global leader in filtration with more than 11,000 employees, faced rising costs and operational complexity from a fragmented, multi-vendor PBX environment across 75+ sites. The aging systems lacked modern UC features (one-number routing, voicemail-to-email, mobile interoperability), forced regional maintenance teams and expensive third-party contracts, and limited management visibility into communications costs and usage.

Pall standardized on Unify’s SIP-based OpenScape unified communications—deploying more than 8,000 IP phones and centralized voice services in a data-center model—to simplify administration and cut operating expenses. The $5.4M deployment is projected to deliver about $5.5M in net benefits over five years (53% ROI, 35-month breakeven), with annual savings such as $310K in tolls, $614K in staffing, large maintenance reductions, and a 94% drop in move-add-change costs, plus improved reliability, visibility, and collaboration.

Pall Corporation