Case Study: Pro Football Hall of Fame achieves world-class communications and 40% increase in conference business with Unify

Pro Football Hall Of Fame Chooses Unified Communications Solution From Unify To Make Gridiron History

The Pro Football Hall of Fame in Canton, Ohio, faced a technology challenge during a $27 million expansion: replace an outdated PBX system and low-end Wi‑Fi to create a world-class communications platform that would support 220,000 annual visitors, modernize its conference center, deepen fan engagement, and give staff modern collaboration tools.

The Hall deployed Unify’s OpenScape VoIP-based unified communications (voice, UC applications, web collaboration, messaging) and upgraded wired/wireless infrastructure, using SIP to enable seamless multimedia collaboration and BYOD. The result: easier administration and one-click conferencing, scalable event support, automated visitor engagement via Wi‑Fi, cost savings on voice/data, and a 40% increase in conference and event business.

Pro Football Hall of Fame