Case Study: Brussels Airport achieves best-in-class unified communications and reliable 24/7 telecom support with Unify Managed Services

Managed Services Enhance Key Organizational Activities And Logistics At Brussels Airport

Brussels Airport Company, one of Europe’s busiest airports handling about 19 million passengers and hundreds of airlines and onsite businesses, needed to close the gap between long-term investment cycles and rapidly evolving telecom technology. The challenge was to provide best-in-class, cost-effective communications for passengers, staff and commercial partners while ensuring security, reliability and scalability across a complex campus environment.

Brussels Airport awarded a five-year single‑provider Managed Services contract to Unify, deploying an Enterasys IP backbone, OpenScape unified communications, HiPath Wi‑Fi, and 24/7 on‑site support to manage everything from single telephones to LAN‑to‑LAN connections. The integrated solution delivered reliable VoIP, video, monitoring and voice‑over‑Wi‑Fi services, improved operational efficiency for partners like Flightcare and Axxicom, reduced costs, and provided ongoing technology updates to keep airport communications future‑proof.

Brussels Airport