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35 Case Studies
A Unify Case Study
Dr. Christóvão da Gama Maternity Hospital, a 176‑bed medical center near São Paulo with heavy daily demand, faced failing analog telephony and strained data networks that caused frequent outages and poor call quality—particularly during storms. The hospital’s newly formed technology committee needed a scalable, flexible communications platform that could be implemented without service disruption and support electronic medical records and growing mobility requirements.
Unify delivered a full infrastructure refresh: OpenScape UC Suite (virtualized voice, UC, messaging, contact center), Enterasys core/distribution/access switches and Wi‑Fi, plus 24x7 managed services and NOC support. The SIP‑based, centralized solution enabled Wi‑Fi telephony and remote access to electronic records, migrated smoothly with no downtime, reduced energy costs by about 40%, and provided mobile communications for roughly 600 users (scalable to 1,000), improving reliability and lowering operational costs.