TrustYou B2B Case Studies & Customer Successes

TrustYou, the world’s largest guest feedback platform, is on a mission to improve the travel experience, from finding the right hotel to having the perfect stay. The company works with hotels, destinations, and travel websites to make that happen. TrustYou analyzes hundreds of millions of travel reviews scattered across a vast, fragmented market and transforms this content into actionable insights and data visualizations for 500,000 hotels. This enables travel sites to improve the trip planning process and hotels to offer the best experience to their guests.

Case Studies

Showing 31 TrustYou Customer Success Stories

ARCOTEL Hotels boosts reviews and scores with TrustYou

ARCOTEL Hotels

Martin Grabner-Fröhlich

Managing Director

ASKA Hotel Group boosts guest satisfaction and revenue with TrustYou

ASKA Hotel Group

Cuneyt Cakalel

General Manager

Ayres Hotels boosts Google reviews and scores with TrustYou Stars

Ayres Hotels

Shanna Davis

Marketing Manager

B&B HOTELS improves review scores and guest satisfaction with TrustYou

B&B Hotels

Anna-Karin Daute

eCommerce Consultant

B&B HOTELS boosts Google reviews and Google+ score with TrustYou Stars

B&B Hotels

Anna-Karin Daute

eCommerce Consultant

Dalata Hotel Group achieves more direct bookings and website revenue with TrustYou

Dalata Hotel Group

Patrice Lennon

Head of Sales & Marketing

Derag Livinghotels boosts guest engagement and online reputation with TrustYou

Derag Livinghotels

Lars Dünker

Operations Manager

Doma Hotels achieves higher guest satisfaction and operational efficiency with TrustYou Guest Messaging

Doma Hotels

Kathryn Carlin

Hotel Manager

Elite Hospitality Group improves guest feedback response times with TrustYou Radar

Elite Hospitality Group

Sarosh Aibara

Chief Operating Officer

Elite Hospitality Group boosts guest feedback and Google reviews with TrustYou

Elite Hospitality Group

Meena Gurung

Marketing Executive

Falkensteiner Hotels and Residences builds trust and credibility with TrustYou

Falkensteiner Hotels and Residences

Matthias Wieser

Senior Online Marketing Manager

Fattal Hotels boosts guest satisfaction and online reputation with TrustYou

Fattal

Nadav Fattal

Digital Marketing Manager

Fiesta Americana Condesa Cancun boosts online reputation with TrustYou ReviewAnalyst

Fiesta Americana

Manel Navarro

Community Manager

Frasers Hospitality boosts guest feedback, response rates, and review volume with TrustYou

Frasers Hospitality

Fabien Linsay

Regional Operations

Fusion Suites Da Nang Beach boosts guest engagement and reviews with TrustYou Messaging

Fusion Suites Danang Beach

Jacobo Priegue Martinez

Room Division Manager

Heidiland achieves higher-quality guest reviews and more direct bookings with TrustYou

Heidiland

Beat Blumenthal

Head of Guest Service

Jollyticket boosts hotel page engagement and purchase flow with TrustYou Meta-Reviews and Widgets

Jollyticket

Elena Cardullo

Chief Operating Officer

Lindner boosts guest reviews and social engagement with TrustYou

Lindner

Jens Mösle

Corporate Manager

Lindner Hotels boosts survey responses and personalization with TrustYou

Lindner

MEININGER Hotels achieves 200% more Google Reviews with TrustYou Stars

Meininger Hotels

Eric Van Dijk

Managing Director

Mövenpick Hotels & Resorts achieves better service and higher conversion with TrustYou

Mövenpick Hotels & Resorts

Heiko Siebert

Vice President of Distribution

Mövenpick Hotels & Resorts boosts online reputation with TrustYou

Mövenpick Hotels & Resorts

Paul Mulcahy

Senior Vice President Commercial

Namba Oriental Hotel boosts guest satisfaction and review volume with TrustYou

Namba Oriental Hotel

Tetsuya Nakashima

Facilities Management Division Manager

NH Hotel Group boosts organic revenue and conversion with TrustYou Meta-Reviews and TrustScores

NH Hotel Group

Stephan Keschelis

Vice President E-Commerce & Digital Transformation

Oberstaufen boosts bookings and reviews with TrustYou

Oberstaufen

Bianca Keybach

Managing Director

Orea Resort Horizont boosts review performance with TrustYou

Orea Resort Horizont

Jan Lauterkranz

General Manager

Parkhotel Landau boosts website revenue and direct bookings with TrustYou

Parkhotel Landau

Rydges boosts review scores and guest feedback with TrustYou

Rydges

Select Registry boosts guest loyalty and property quality with TrustYou

Select Registry

Carrie Paugh

Director of Quality Assurance

Tourism Association Mecklenburg-Western Pomerania improves quality management with TrustYou

Tourism Association Mecklenburg-Western Pomerania

Harald Machur

Team Lead of Quality & Sustainability

Zermatt-Matterhorn boosts guest satisfaction and direct bookings with TrustYou

Zermatt-Matterhorn

Pascal Gebert

Head of E-Marketing

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