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Visit WebsiteArcotel Improves Response Rate +27% with TrustYou Analytics
ARCOTEL Hotels
Martin Grabner-Fröhlich
Managing Director
TrustYou
TrustYou, the world’s largest guest feedback platform, is on a mission to improve the travel experience, from finding the right hotel to having the perfect stay. The company works with hotels, destinations, and travel websites to make that happen. TrustYou analyzes hundreds of millions of travel reviews scattered across a vast, fragmented market and transforms this content into actionable insights and data visualizations for 500,000 hotels. This enables travel sites to improve the trip planning process and hotels to offer the best experience to their guests.
Case Studies
Showing 31 TrustYou Customer Success Stories
ASKA Hotel Group - Customer Case Study
ASKA Hotel Group
Cuneyt Cakalel
General Manager
Ayres Hotels - Customer Case Study
Ayres Hotels
Shanna Davis
Marketing Manager
How B&B HOTELS Uses TrustYou To Gain More Reviews and Customer Feedback
B&B Hotels
Anna-Karin Daute
eCommerce Consultant
B&B Hotels - Customer Case Study
B&B Hotels
Anna-Karin Daute
eCommerce Consultant
Dalata Hotel Group Utilizing Positive Reviews as Marketing Content to Boost Bookings
Dalata Hotel Group
Patrice Lennon
Head of Sales & Marketing
Derag Livinghotels - Customer Case Study
Derag Livinghotels
Lars Dünker
Operations Manager
Doma Hotels - Customer Case Study
Doma Hotels
Kathryn Carlin
Hotel Manager
EliteHospital - Customer Case Study
Elite Hospitality Group
Sarosh Aibara
Chief Operating Officer
EliteHospital - Customer Case Study
Elite Hospitality Group
Meena Gurung
Marketing Executive
Falkensteiner Hotels and Residences - Customer Case Study
Falkensteiner Hotels and Residences
Matthias Wieser
Senior Online Marketing Manager
Fattal - Customer Case Study
Fattal
Nadav Fattal
Digital Marketing Manager
Fiesta Americana - Customer Case Study
Fiesta Americana
Manel Navarro
Community Manager
Frasers Hospitality - Customer Case Study
Frasers Hospitality
Fabien Linsay
Regional Operations
Fusion Suites Danang Beach - Customer Case Study
Fusion Suites Danang Beach
Jacobo Priegue Martinez
Room Division Manager
Heidiland Holiday Region Higher Quality Thanks to TrustYou Guest Surveys
Heidiland
Beat Blumenthal
Head of Guest Service
Jollyticket - Customer Case Study
Jollyticket
Elena Cardullo
Chief Operating Officer
Lindner - Customer Case Study
Lindner
Jens Mösle
Corporate Manager
Lindner hotels increases survey responses And optimizes the guest experience
Lindner
Meininger Hotels - Customer Case Study
Meininger Hotels
Eric Van Dijk
Managing Director
Mövenpick Hotels & Resorts Reinforces Service Excellence with Increased Monitoring & Transparency in Online Reviews
Mövenpick Hotels & Resorts
Heiko Siebert
Vice President of Distribution
How Facebook Reviews Contribute to Mövenpick Hotels & Resorts’ Stellar Online Reputation
Mövenpick Hotels & Resorts
Paul Mulcahy
Senior Vice President Commercial
Namba Oriental Hotel - Customer Case Study
Namba Oriental Hotel
Tetsuya Nakashima
Facilities Management Division Manager
NH Hotel Group - Customer Case Study
NH Hotel Group
Stephan Keschelis
Vice President E-Commerce & Digital Transformation
Oberstaufen - Customer Case Study
Oberstaufen
Bianca Keybach
Managing Director
Orea Resort Horizont - Customer Case Study
Orea Resort Horizont
Jan Lauterkranz
General Manager
Parkhotel Landau The Positive Influence of Reviews on Revenue
Parkhotel Landau
Rydges - Customer Case Study
Rydges
Consistent and High-Quality Standards to Boost Guest Loyalty
Select Registry
Carrie Paugh
Director of Quality Assurance
Tourism Association Mecklenburg-Western Pomerania - Customer Case Study
Tourism Association Mecklenburg-Western Pomerania
Harald Machur
Team Lead of Quality & Sustainability
Zermatt-Matterhorn - Customer Case Study
Zermatt-Matterhorn
Pascal Gebert
Head of E-Marketing
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