Case Study: Jollyticket boosts hotel page engagement and purchase flow with TrustYou Meta-Reviews and Widgets

Jollyticket - Customer Case Study

Jollyticket, an Italian travel portal, faced the challenge of simplifying its travelers' booking process by providing clear and trustworthy hotel review information without overwhelming them with conflicting reviews. To address this, they partnered with vendor TrustYou to implement TrustYou's Meta-Reviews and widgets, aiming to offer a quick and useful insight into a hotel's online reputation.

The solution from TrustYou involved integrating its Meta-Review summaries and widgets directly onto Jollyticket's website and mobile pages. This provided travelers with an instant overview of hotel scores, review distributions, and traveler types. The implementation led to a measurable increase in user engagement, with a 15% rise in time spent on detailed hotel pages and a higher interaction rate, which encouraged travelers to complete their bookings on the site.