OneDesk

OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform. With OneDesk, you get power and customizability that is typically found only in expensive enterprise software. OneDesk provides you with innovative tools and customizability options without making you pay enterprise-level costs.

Case Studies

Showing 62 OneDesk Customer Success Stories

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How an Advertising agency uses OneDesk to manage advertising campaigns and customer communication with small and local businesses

How an Audio Visual Company uses email to create tickets on OneDesk

How a cash automation technology company uses OneDesk to manage its operations

How a childcare software provider uses OneDesk for CRM, project management, and support

How a cloud services company uses workflow automations to track parts in the supply chain

How a Creative & Design SaaS Company uses OneDesk to optimize their workflow

Credit Management Software Company - Customer Case Study

How a Digital Creative Agency uses OneDesk for Ticketing & Reporting

How a Digital Solutions Retailer Uses OneDesk Project Management Feature

How an ERP IT & Dev Agency uses OneDesk for its workflows

How a fortune 500 company uses OneDesk to manage all change requests on their website

How a hair product distributor uses OneDesk to manage their helpdesk

How an Internal Marketing Team uses OneDesk to serve 48 Hearing Clinics

How a heating and cooling system manufacturer uses OneDesk for customer support

Human Resource Management Company - Customer Case Study

How an ISP uses OneDesk to manage its workflows

How an IT Consulting Firm Uses OneDesk Ticketing System

How an IT outsourcing company uses OneDesk to manage their work

Consumer Package Goods (CPG) supplier uses OneDesk to manage it’s creative workflow

How a branding agency utilizes OneDesk’s project management features

How financial software developers can use OneDesk to manage bug fixes, develop new features, and support their customers

How a Healthcare MSP uses OneDesk to streamline its workflow

How a Hospital uses OneDesk to connect their departments and software

How an IT Support Company uses OneDesk for their Help Desk

How one manufacturer uses OneDesk to manage its IT helpdesk, development, and process-automation

How a materials distributor uses OneDesk to manage IT projects

How a MNC uses OneDesk for ERP

How a non-profit uses OneDesk to manage their customer communications

How An Oil Company Utilizes OneDesk’s Helpdesk System

How professional services organizations use OneDesk to manage their projects and stay on track

How a Legacy Hardware Company Uses OneDesk for Project Management

How Religious Organizations use OneDesk for Project Management, Service Desk and Asset Management

How a Retailer Uses OneDesk to manage their Operations

How one Security firm uses OneDesk to both support their customers and develop their own product

How one company uses OneDesk to offer external HR services

How one software services company uses OneDesk to cover their business workflow

How a telecom services company uses OneDesk to manage support, project management, and deal flow

How a travel agency utilizes OneDesk’s ticketing system & helpdesk

How one web developer uses OneDesk to track tasks & updates across many websites

How a Wire Manufacturer uses OneDesk to capture requests and manage projects

How a Legacy Hardware Company Uses OneDesk for Project Management

LifeLearn puts Web 2.0 and mobile technology to work to improve animal & human health worldwide

LifeLearn logo

How a local Co-op uses OneDesk to manage maintenance at its retail locations

How a major college uses OneDesk to manage ticketing for multiple internal departments

Major Teaching Hospital & Biomedical Research Company - Customer Case Study

How a MSP Firm Uses OneDesk for Their Use Cases

Microsoft Solutions Provider uses OneDesk

How a Mortgage Company Utilizes OneDesk’s CRM Features

How a mortgage company utilizes the conversations feature on OneDesk

How a Network Services Company Uses OneDesk’s Portal

How A Non-Profit uses OneDesk to collect tickets

How a Publishing Company uses OneDesk to Organize its Internal Teams

Rocket Industrial - Customer Case Study

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How a Software Company uses OneDesk to manage their Service Level Agreements

How a software company uses custom webforms to help design bespoke software

How A Software Company Uses OneDesk To Manage Internal Operations & Customer Requests

How A Systems Design Company Uses OneDesk for Customer Communication & Ticketing

How a Tech Support Company Uses OneDesk to Track Sales and Incoming Ticket Requests

The Freelance Firm - Customer Case Study

The Freelance Firm logo

University Charitable Organization - Customer Case Study

How a wifi service company utilizes OneDesk’s CRM features

How a WordPress development company uses OneDesk to manage customers and projects

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