LinkedIn
Facebook
X
Visit WebsiteHow Blueland Uses Malomo To Keep Their Customers Happy While Waiting for Their Package of Eco-Friendly Cleaning Products
Blueland
Josh Knopman
VP of Growth & Digital Product
Malomo
Malomo helps ecommerce brands generate more revenue by turning their shipment tracking experience into a marketing channel. Consumers are most excited after they buy so they check tracking 3.6 times. If you’re shipping 1,000 packages, that’s 3,600 brand impressions. Most brands are sending that traffic to UPS or Fedex, handing it off to a third party and disrupting the customer's branded experience. It's never been more difficult to get and retain customer attention, so every touchpoint with a customer matters. Malomo gives brands the control to turn the typically stale and confusing experience of shipping into an opportunity to drive customer engagement while the customer is most receptive to their brand.
Case Studies
Showing 27 Malomo Customer Success Stories
Bokksu owns the shipment tracking experience
Bokksu
Danny Taing
Founder & CEO
Briogeo Hair Care utilizes post-purchase best practices to increase their email engagement
Briogeo
Chauncey Twine
VP of eCommerce
BrüMate crushes four of their post-purchase goals while generating 51.8x ROI
Brumate
Amy Kelly
Director of Customer Experience and Strategy
The evolution of Calidad Tools' loyalty program from 1.8% to 17.8%
Calidad Tools
Chowdaheadz creates wicked cool shipping that customers love
Chowdaheadz
Alex Pearsons
ECommerce manager
How a Growing Ecommerce Brand is Generating $187K Additional Revenue in 30 Days from Their Branded Order Tracking Page
Fast-growing Brand
Felina eCommerce Store Now Drives Repeat Purchases from Shipment Tracking
Felina
Kat Gordon
Head of Customer Success
For Love & Lemons Connects With Customers Post Purchase
For Love & Lemons
Katy Riley
For Love & Lemons
Grace Eleyae uses Malomo to build a branded post purchase experience that welcomes customers into the family
Grace Eleyae
Angel Eleyae
Chief Marketing Officer
HydroJug Generates 25x ROI With Branded Order Tracking
HydroJug
Mekenzie Jenaway
Retention Specialist
ILIA Beauty Increases Customer Engagement and Retention
ILIA Beauty
Albert Chong
VP of Digital
How leading cookware brand Made In drives customer engagement after the buy button
Made In
How leading DTC personal care brand Mira Care differentiates their brand after the buy button
Mira
Kate Avchinnikova
Ecommerce Manager
O'Neills Wave of Growth with Malomo's Branded Order Tracking
O'Neill
PSD Underwear Boosts Customer Loyalty With Order Tracking
PSD Underwear
Gian Singh
Senior Director of Ecommerce
Synchronizing the Post-Purchase Experience With Malomo & ShopTrade
ShopTrade™
Graham Ryan
Founder & CEO
SLEEFS increases customer satisfaction and decreases support tickets
Sleefs
Jaime Schuster
Chief Executive Officer
Sol De Janeiro Uses Malomo To Keep Up With Customer Expectations And Ramp Up DTC Sales
Sol de Janeiro
Liz Greeley
Digital Marketing Manager
How operations heavy DTC brand Sola Wood Flowers utilizes Malomo to pull back the curtain of order delivery progress to customers
Sola Wood Flowers
Campbell Donohue
VP of Growth
Soylent & Electriq Automate Sales and Support With Branded Shipment Tracking
Soylent
Speks sees a double-digit ROI on transactional messages within the first 30 days of launch
Speks
SuitShop expands personalized order tracking to returns and exchanges with the Malomo + Loop integration
SuitShop
Katy Eriks
Director of CX
SuitShop enables customers to report a shipping issue on their tracking page with Malomo x Corso integration
SuitShop
Garett K.
SuitShop
Tenzo Personalizes Shipment Tracking to Drive Sales and Build Community
Tenzo Tea
Steve O’Dell
Founder
Twelve South Drives Thousands More in Revenue Post Purchase By Going Above and Beyond For Their Customers
Twelve South
Marlee Luttrell
Director of Web & Marketing Strategy
Twillory crushes post-purchase goals while generating an extra $15K/month
Twillory
Eli Blumstein
Co-Founder and Creative Director
No matching case studies
