Case Study: For Love & Lemons drives repeat revenue and boosts post-purchase engagement with Malomo

For Love & Lemons Connects With Customers Post Purchase

For Love & Lemons, a fashion brand, faced the challenge of a disconnected post-purchase experience. Their customers were highly engaged but anxious about shipping, and the generic carrier tracking pages wasted an opportunity to uphold their premium brand values. The company turned to the vendor Malomo and its Shipment Marketing Platform to regain control.

Malomo provided a branded tracking page and Klaviyo integration, allowing For Love & Lemons to keep customers within a curated experience. This solution yielded significant results: a 17.3% conversion rate from the tracking page back to the site, driving nearly $100,000 in additional revenue. Malomo also helped achieve a 62.5% open rate and a 28.4% click-through rate on shipping emails, building greater customer confidence and loyalty.

For Love & Lemons

Katy Riley

For Love & Lemons