Accela

Accela is the leading provider of provider of cloud based productivity and civic engagement solutions for government. Accela's platform software solutions and mobile apps improve core processes for city, county, state and federal governments while addressing the diverse needs of their constituents by making publicly available information more accessible. The Accela Civic Platform includes solutions for land management, asset management, licensing and case management, legislative management and more.

Case Studies

Showing 62 Accela Customer Success Stories

search button

Alabama ABC Board Takes Control of Licensing Processes with Single-System Approach

Alabama Alcoholic Beverage Control Board logo

Bridging Departments Allen County’s Digital Transformation Journey

Allen County logo

How Technology Helps Small Governments Solve Big Problems

Archuleta County logo

Bernalillo County, New Mexico Our New World Government in the Cloud

Bernalillo County logo

Trading Work-Arounds for Workflows in Septic Permitting

Boulder County logo

Charlotte County, Florida, Streamlines Building Permitting and Code Enforcement, Embraces Open Data

Charlotte County logo

Connected Government in Action – Leveraging an Enterprise Solution to Revolutionize Services

Charlotte County logo

Charlotte County Leverages Technology to Speed Disaster Recovery, Enhance the User Experience and Foster Community Development

Charlotte County logo

Denver Boosts Short-Term Rental Regulation Compliance with First Online Registration Process

City and County of Denver logo

City and County implements new licensing process and boosts efficiencies with accessible data

City and County of Denver logo

City becomes more responsive and accountable to resident needs

City of Anaheim logo

Baltimore, Maryland, Streamlines Right of Way Projects with Map-Based Coordination

City of Baltimore logo

Baltimore County, Maryland, Centralizes Information and Offers Citizens Access to Services Online

City of Baltimore logo

COVID-19 Triggers Tsunami Of Change In Baltimore County's Approach To Digital Services

City of Baltimore logo

Charlotte, NC A Seamless Transition Adapting to New Norms Amid COVID-19

City of Charlotte logo

Cleveland, Ohio, Transforming its Community with Enterprise Land Management Solution

City of Cleveland logo

Culver City, CA Charts Path for Safe and Secure Cannabis Licensing Services

City of Culver City logo

Modernizing Hartford’s Government Services with Accela

City of Hartford logo

Lincoln, Nebraska, Increases Efficiencies and Strengthens Relationship with Contractor Community

City of Lincoln logo

Enhancing Engagement and City Responsiveness to Resident Service Requests

City of Madison logo

Accela helps reduce building permit issuance time and streamline review, approval and inspection process for contractors

City Of McAllen logo

From Trading Post to Govtech Leader with Higher Transparency, Better Analytics, and Formulated Processes in Community Development

City of Missoula logo

Moreno Valley, CA - Improving Transparency in Fire Permitting

City of Moreno Valley logo

City of Moreno Valley transformed their business overnight citywide with the ePermitHub Digital Plan Room

City of Moreno Valley logo

Oakland, CA A Modern Approach to Fire Prevention

City of Oakland logo

Accela expedites Omaha’s permitting and inspection process and manages staffing

City of Omaha logo

Accela cloud-based solutions keep infrastructure and staffing costs low while reducing wait time in agency offices

City of Palo Alto logo

Philadelphia, PA Transforming City Government Through Customer Service

City of Philadelphia, PA logo

Staff increases transparency while simplifying the preparation of staff reports, agendas and supporting materials

City Of Reno logo

Shaking things up in an epicenter fueled by economic boom and growth

City of Rochester, Minnesota logo

Sacramento, California, Makes It Easier for Builders and Developers to Work with the City

City of Sacramento logo

How Digital Innovation is Transforming City Services

City of San Antonio logo

Seattle's Digital Leap Enhancing City Operations Through Integrated Technology

City of Seattle logo

City of St. Michael Realizes Self-Sufficiency in the Cloud

City of St. Michael logo

Tacoma, WA Improving The Permit Process – A Quest to Hear The Customer and Support Innovative Solutions Services

City Of Tacoma logo

Touchless Technology – Realizing the Benefits of SaaS Solutions in Weston, Florida

City of Weston logo

Weston, Florida boosts agency efficiency with the Cloud

City of Weston logo

Spotlight on Clark County Revolutionizing Civic Operations with Digital Solutions

Clark County Nevada logo

Clark County Bets Big on a Unified Platform

Clark County Nevada logo

Moving to an online process makes it faster and easier for anyone to get a permit

County of San Diego logo

San Luis Obispo County Environmental Health Trades IT Burden for Peace of Mind with Cloud Services

County of San Luis Obispo logo

Deschutes County Tackles Explosive Growth with Cloud Technology

Deschutes County logo

Washington, D.C. - Responsive, Innovative Alcohol Licensing in the Nation’s Capital

District of Columbia logo

Efficiency Through Integration Streamlining Land Management Processes in Fairfax County

Fairfax County logo

Saying Goodbye to Costly Upgrades and Creating a Path for Future Growth

Gwinnett County logo

Solution Keeps Citizens Near and Far Engaged in Local Government

Hernando County, Florida logo

Hesperia Unified School District Simplifies the Board Management Process

Hesperia Unified School District logo

City processes licenses more efficiently to support economic growth in the community

Lenexa, Kansas logo

Manatee County Deploys Accela Planning and Building to Reduce Office Foot Traffic, Turnaround Times and Overall Expenses

Manatee County logo

Igniting Data-Driven Excellence Empowering Memphis Fire Department with Dynamic Dashboards

Memphis Fire Department logo

Michigan leverages Software-as-a-Service (SaaS) to deliver cost savings and automatic functionality updates

Michigan Department of Licensing and Regulatory Affairs (LARA) logo

Michigan Ready to Issue First Medical Marijuana Licenses

Michigan Department of Licensing and Regulatory Affairs (LARA) logo

Michigan’s Department of Licensing and Regulatory Affairs to Integrate Statewide Construction, Code Enforcement and Licensing in the Cloud

Michigan Department of Licensing and Regulatory Affairs (LARA) logo

Digital Plan Review Drives Efficiency in Oklahoma City

Oklahoma City logo

Pima County Modernizes Planning, Permitting and Inspection Processes with Accela Community Development Solutions

Pima County logo

Planning and Development Services of Kenton County Reduces Paving Costs and Enables Proactive Coordination with Right of Way Management

Planning and Development Services of Kenton County (PDS) logo

Shelby County, Tennessee Meets COVID-19 Head On and Improves Customer Experience for Community Development Services

Shelby County logo

Tennessee Realizes Cost Savings, Boosts Service Levels with Accela Alcoholic Beverage Control

Tennessee ABC logo

Teaneck, New Jersey, Saves Time and Money with Streamlined Meeting Management

Township of Teaneck logo

Accela Makes It Easy to Organize, Distribute and Store Council Content

Township of Teaneck logo

Ventura County, California Self-Service Test Reporting on the Civic Platform

Ventura County logo

Washington Gas Company Avoids Hundreds of Thousands of Dollars in Paving Restoration Costs in First Four Months

Washington Gas Company logo

No matching case studies