Case Study: City of Cleveland achieves greater transparency and faster demolition processing with Accela

Cleveland, Ohio, Transforming its Community with Enterprise Land Management Solution

The City of Cleveland, one of Ohio’s largest building departments, was struggling with a surge of vacant and distressed homes and a demolition process that relied on hard-to-update Excel spreadsheets and multiple tracking documents. It needed a better way to manage records, coordinate across departments, and improve transparency while handling nuisance abatement and cost recovery. Cleveland turned to Accela, using the Accela Civic Platform and Land Management solution.

Accela implemented a centralized demolition record and workflow system that tracks each property through violation, legal review, asbestos survey, demolition, and cost recovery in one place. With Accela, the City of Cleveland can now monitor demolitions and nuisance abatement online, track financial details for each case, and identify deficiencies faster. The result was a 70% increase in demolition contracts awarded monthly, along with greater efficiency and public transparency.

City of Cleveland