Accela
62 Case Studies
A Accela Case Study
The City of Baltimore, managing thousands of annual infrastructure projects, events and street incidents, struggled with slow, meeting-heavy coordination, static data and costly oversights like unnecessary street cuts. City engineers needed a way to visualize activity in the right-of-way and reduce conflicts across multiple departments and utilities.
Baltimore deployed Accela Right of Way Management, a map-based, cloud solution used by city agencies and utility partners to upload 1,500+ projects, proactively coordinate schedules, publish detour maps and manage incidents. The platform improved stakeholder collaboration, reduced street cuts and pavement repairs, eliminated event-day traffic complaints, and produced projected annual savings of about $900,000.
Margaret B. Martin
Division Chief III in Baltimore’s Department of General Services