Case Study: Charlotte County streamlines building permitting and code enforcement with Accela

Charlotte County, Florida, Streamlines Building Permitting and Code Enforcement, Embraces Open Data

Charlotte County, Florida, faced growing demand for online access to building permit and code enforcement records, along with pressure to improve transparency and make data easier for citizens and elected officials to use. The county needed a better way to share information, track metrics, and support planning for a population split between year-round residents and seasonal “snowbirds.”

Charlotte County chose Accela’s CivicData open data platform to publish datasets and create real-time dashboards. With Accela, the county found that 80% of permits were being accessed online and only 20% in person, validating its digital strategy and helping justify further automation. The solution improved communication, supported resource planning, and made permitting information easier for residents and realtors to access.

Charlotte County

Claire Jubb

Charlotte County Community Development Department