Case Study: County of San Luis Obispo achieves IT peace of mind and reduced IT burden with Accela Environmental Health

San Luis Obispo County Environmental Health Trades IT Burden for Peace of Mind with Cloud Services

San Luis Obispo County Environmental Health Services, serving a diverse Central Coast community, struggled with the operational burden of running its Accela Environmental Health system in-house. With only part-time IT support, centralized county IT priorities that delayed upgrades, and unexpected hardware and software expenses, the department spent valuable time and budget on maintenance instead of core public‑health work.

The department moved to Accela's cloud-hosted Environmental Health solution, quickly shifting IT responsibility to Accela and converting unpredictable capital costs into a predictable monthly fee. The change reduced time, labor and financial investment in maintenance, freed limited IT resources, eliminated infrastructure management headaches, and let staff focus on environmental health services while trusting that upgrades and data security are handled by the vendor.

County of San Luis Obispo

Curt Batson

Director, Environmental Health Services