Accela
62 Case Studies
A Accela Case Study
Washington Gas Company, a more than 160‑year‑old utility serving over one million customers across the Washington, D.C. metro area and managing 13,000 miles of distribution pipeline, faced rising paving restoration costs that could consume up to 40% of capital expenses. Coordination with municipalities and other right‑of‑way stakeholders relied on static spreadsheets and disparate point solutions, leaving conflicts and jurisdictional moratoriums invisible until it was too late and causing costly street cuts and repaving.
By implementing Accela Right of Way Management’s web‑based, map‑centric coordination platform, Washington Gas began sharing geospatial and temporal project data in real time with municipalities and peers. In the first four months the utility avoided $250,000 in costs (including an $80,000 paving conflict resolved early), reduced invasive cuts and repaving, averted $10,000–$15,000 per project in moratorium-related rework, and positioned itself to realize $1M+ in savings as more data is integrated.
Darryl Jackson
Director, Operations Work Planning, Measurement and Technology